NGD Hacked Accounts.

[SanguineLamai]

Originally Posted by andres81

This is ridiculous, how are you supposed to establish a connection to the server for normal playing if the server IP is hidden?
It is like saying "plug off the network cable and your server will be 100% safe"

The statement is rather hard to take from a serious point of view. From a security perspective though, the quickest possible solution to a network related problem/hack/vulnerability is to "unplug the cable"

Though I didnt take their post as serious.

[Ricksa]

NGD seems to think their is no fault on their end.

They think I shared my info even after I stated as bright as the fucking sun that in 4 years ---->> I HAVE NEVER SHARED MY INFO <<----

I don´t know how to make it any clearer.

NGD have said i will not be getting my items back.

My chars have 0 gold, 0 items, all the quest items (rings etc) all gone so i cannot get them again or buy them for gold cause I have no gold.

They also claim the inner management of the data base function does not allow to recover items, so what happened to this? http://i.imgur.com/c7hxOm8.jpg

[Jardik123]

Originally Posted by RicksaR

...

And I just wanted to bump this and ask if something was done about the hacking incident, about people who lost their items, about people who more or less stopped playing until solved. Ask if it is safe now to offer items in commerce again (almost no one is selling stuff now because they are afraid to become a victim). After reading this, I won't ask.

[Ricksa]

Originally Posted by Jardik123

.

They didn´t mention anything about wether the problem was solved, on the contrary the ticket makes it sound as if i´m at fault.

"I inform you that we can not return the items because of how the inner management of the Data Base function. Further more, remember that the account security is entirely up to the user, as is mentioned in the Terms of Use."

"account security is entirely up to the user...." I did everything i can to secure my account, I have never shared my info, I stated this a million times, there is nothing more I can do on my end to secure my account even more.

Why did surak say this http://i.imgur.com/c7hxOm8.jpg , Im hoping Surak can shed some light if I am truely screwed over....

[VeterKh]

for me ( just thinking about it) - if i loose all my items and my all chars will be deleted - it's not bad really! nothing sad.

it so simply - just stop playing this game :P what is all

[SanguineLamai]

Originally Posted by RicksaR

They didn´t mention anything about wether the problem was solved, on the contrary the ticket makes it sound as if i´m at fault.

"I inform you that we can not return the items because of how the inner management of the Data Base function. Further more, remember that the account security is entirely up to the user, as is mentioned in the Terms of Use."

"account security is entirely up to the user...." I did everything i can to secure my account, I have never shared my info, I stated this a million times, there is nothing more I can do on my end to secure my account even more.

Why did surak say this http://i.imgur.com/c7hxOm8.jpg , Im hoping Surak can shed some light if I am truely screwed over....

Rick,

It does not sound much of promising. But I do hope they straighten it out regardless

[chilko]

Hi guys,

still looking at what happened. we will restore the items. Hopefully next week.
We will issue a formal statement tomorrow.

Best,

-Chilko

[Checkit]

Originally Posted by chilko

Hi guys,

still looking at what happened. we will restore the items. Hopefully next week.
We will issue a formal statement tomorrow.

Best,

-Chilko

Good to hear.

Quick question, unrelated to hacking, but I collected 15 ingots in November (soon after magn bow update), and I did not know about the new quest, as it was not stated anywhere, so I went to Tarbes Rockhand. He took 10 ingots when I talked to him, and I didn't even choose a bow at that time. I don't know why he wouldn't take the 10 ingots after the bow is create, but that is irrelevant. I sent in a ticket, and they told me the same thing as Ricksa; which I do not understand at all. My question is if I can get my 10 ingots back?

Tl;dr - Can I get my 10 ingots back?

Edit: pls respond
Edit 2: ticket ID GFL-712186

[Cannas]

Originally Posted by Checkit

Good to hear.

Quick question, unrelated to hacking, but I collected 15 ingots in November (soon after magn bow update), and I did not know about the new quest, as it was not stated anywhere, so I went to Tarbes Rockhand. He took 10 ingots when I talked to him, and I didn't even choose a bow at that time. I don't know why he wouldn't take the 10 ingots after the bow is create, but that is irrelevant. I sent in a ticket, and they told me the same thing as Ricksa; which I do not understand at all. My question is if I can get my 10 ingots back?

Tl;dr - Can I get my 10 ingots back?

Edit: pls respond
Edit 2: ticket ID GFL-712186

Yes ofc you can and your 2 thork rings + ammy . REGards

[Checkit]

Originally Posted by DonCannas10

Yes ofc you can and your 2 thork rings + ammy . REGards

http://i.imgur.com/gGszEwJ.jpg

Lolllllllllllllll

I don't have 2 thork rings+ammy

lrn2english