Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Closed Thread
 
Thread Tools Display Modes
Old 07-20-2013, 01:41 PM   #1
Anna S
Pledge
 
Join Date: Jun 2013
Posts: 7
Anna S is on a distinguished road
Question New e-mail

Shame on me, i lost my old e-mail. How can i change it in my acc settings?
Anna S no ha iniciado sesión  
Old 07-20-2013, 04:07 PM   #2
soul7430
Pledge
 
Join Date: Jan 2013
Posts: 28
soul7430 is on a distinguished road
Default

Hmm i hade same problem but i send ticket To NGD... The ask few things... Like your name and adress and like that... To be sure That u are the owner..
Hope this help u
soul7430 no ha iniciado sesión  
Old 07-20-2013, 05:05 PM   #3
Anna S
Pledge
 
Join Date: Jun 2013
Posts: 7
Anna S is on a distinguished road
Default

so do u write ur new e-mail to tech support or something?
Anna S no ha iniciado sesión  
Old 07-20-2013, 05:24 PM   #4
Tamui
Baron
 
Tamui's Avatar
 
Join Date: Feb 2012
Location: Nowhere
Posts: 765
Tamui is on a distinguished road
Default

To change it, you must write a ticket.
This might help as well. http://www.championsofregnum.com/for...ad.php?t=99004
__________________
Suggestion Compilation! |The Story of Regnum! | L2MassResurrect
Huntrare | Amelia Woodheart
To play or not to play...
Tamui no ha iniciado sesión  
Old 07-21-2013, 02:33 AM   #5
Anna S
Pledge
 
Join Date: Jun 2013
Posts: 7
Anna S is on a distinguished road
Default

i was writing it yesterday(ticket). and i remember my old e-mail, but not password.
Anna S no ha iniciado sesión  
Old 07-21-2013, 04:16 AM   #6
Aries202
Banned
 
Aries202's Avatar
 
Join Date: Mar 2007
Location: New York City
Posts: 569
Aries202 is on a distinguished road
Default

vCard download no longer works from what I know.

Much love to our superiors.

Best thing you could do is try and recover your password with your email host.
Aries202 no ha iniciado sesión  
Old 07-21-2013, 11:58 AM   #7
Anna S
Pledge
 
Join Date: Jun 2013
Posts: 7
Anna S is on a distinguished road
Default

How long usually ngd checking tickets?
Anna S no ha iniciado sesión  
Old 07-21-2013, 08:36 PM   #8
Tamui
Baron
 
Tamui's Avatar
 
Join Date: Feb 2012
Location: Nowhere
Posts: 765
Tamui is on a distinguished road
Default

Optimistic would say; Not much.

I'd say; About one day till never.
__________________
Suggestion Compilation! |The Story of Regnum! | L2MassResurrect
Huntrare | Amelia Woodheart
To play or not to play...
Tamui no ha iniciado sesión  
Old 07-22-2013, 08:11 PM   #9
Frosk
Banned
 
Join Date: Aug 2011
Posts: 4,089
Frosk will become famous soon enough
Default

Quote:
Originally Posted by Anna S View Post
i was writing it yesterday(ticket). and i remember my old e-mail, but not password.
If you remember your old e-mail but not your password, I don't think we're the first choice you should try.

Why don't you contact your e-mail provider first to see if you can retrieve or change your e-mail password?
If this doesn't work, then contact us, but not before.

Try to be more careful next time :P
Frosk no ha iniciado sesión  
Closed Thread

Tags
new e-mail


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:29 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved