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Technical Support Questions about game technical support to the users of the community |
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04-15-2009, 05:00 PM | #1 |
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Join Date: Jun 2008
Posts: 14
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Problem
The game freez on the NGD logo.I reinstalled the game and it doesnt work.Anyone had this problem before?
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04-16-2009, 08:38 PM | #2 |
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Join Date: Dec 2006
Posts: 1,544
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Hi Jack,
Do you still get this problem with the latest version of the game? |
04-17-2009, 10:46 AM | #3 |
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Join Date: Jun 2008
Posts: 14
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Yes it still freezes.
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04-17-2009, 01:43 PM | #4 |
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Join Date: Dec 2006
Posts: 1,544
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Try this, go to the LiveServer folder and delete the video file named "Intro" and "Splash_NGD" and log in into the game and see if you still experience this problem.
Come by this thread and tell us if it worked. |
04-18-2009, 10:34 AM | #5 |
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No still doesnt works when i delete the 2 files and start the client it downloads the same files again.
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04-18-2009, 09:19 PM | #6 |
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Join Date: Dec 2006
Posts: 1,544
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Can you give more information of what actually happens?
Enterting the game in DirextX or OpenGl? Updated graphic drivers? |
04-19-2009, 07:37 AM | #7 |
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Join Date: Jun 2008
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DirectX and i recently updated the drivers.
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04-19-2009, 01:13 PM | #8 |
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04-19-2009, 04:00 PM | #9 |
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Join Date: Jun 2008
Posts: 14
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No when i updated the drivers the game was fine
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04-20-2009, 01:11 PM | #10 |
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Join Date: Jun 2008
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this thing started to happen after the hot fix i think.
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