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Old 04-16-2022, 04:40 AM   #1
withnail
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Default I know the answer is probably no...but I have to ask anyway

I would really like to recover my old account. I can't because I don't have access to the email it's associated with any more. I can still log in using the password here and in the launcher, but can't do the 2FA challenges needed for a new install because I don't have access to the email.

Even submitting a support ticket requires access to the email. So I can't do that. I had a max level toon, some others, had bought mounts etc. I would really like to get those old characters back, I had epic gear on them. Can anyone think of a way I can do this? I would love to hear if you did.

withail, used to play on Syrtis.
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Old 04-17-2022, 07:39 PM   #2
Redo_Ger
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Try submitting a support ticket with another e-mail? you will most likely have to present the acc name and some matter of identification though.
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Old 04-19-2022, 04:06 PM   #3
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Well, I have submitted a support ticket. Here's hoping.
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