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Old 09-25-2009, 08:12 PM   #1
Myxir
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Unhappy 20% of Ximerin...

Dear NGD,

(I am a bit pissed now )
I like that you give some extra Ximerin from time to time. Buuuut, could you please announce this a bit earlier next time? I just turned on the launcher and saw the Ximerin bonus announcement for 15:00 GMT (I am sure the announcement was not present on the page at 15:00gmt) . Unfortunately I bought Ximerin at 13:10 GMT.
When I logged in at 19:00 GMT the message still was not present in the launcher and on the website. I liked the update very much, so I bought some Ximerin again. But for the same amount I could squeeze you now

Disregarding the fact that I am a bit angry now a little wish by me:
Announce it a bit earlier next time please. It's not costumer friendly
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Old 09-25-2009, 08:22 PM   #2
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oh, great. Same here.
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Old 09-25-2009, 08:30 PM   #3
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I got mine 4 or 5 days back, ah well...
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Old 09-25-2009, 09:23 PM   #4
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yes... communication is something NGD really needs to work on, specially if it comes to XIM related things....
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Old 09-25-2009, 09:29 PM   #5
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meh, i nbought some to proper test stuff on amun some days ago.. actually amun shouldnt require xim at all to test stuff -.-
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Old 09-25-2009, 09:32 PM   #6
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Well, lucky for me, i waited (was almost out) and now i see a nice 20% bonus, i love this update, and like where things are headed again, so i bought some xim. But yeah, maybe a bit more warning would be nice, but as for me, im happy.

Thanks NGD.
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Old 09-25-2009, 09:33 PM   #7
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the first time we made such a promotion, we did announce it a few days before.

you know what happened?

our sales decreased so much during that "waiting for the promo period" that almost killed the commercial benefit of doing the promotion.

I'm sorry guys, this is one of those nasty rules in capitalism.

best regards,

-Chilko
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Old 09-25-2009, 09:39 PM   #8
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Quote:
Originally Posted by chilko View Post
the first time we made such a promotion, we did announce it a few days before.

you know what happened?

our sales decreased so much during that "waiting for the promo period" that almost killed the commercial benefit of doing the promotion.

I'm sorry guys, this is one of those nasty rules in capitalism.

best regards,

-Chilko
chilko,

kinda off topic, but i have sent you guys an email some days ago, and have also pmed kailer. But i havent got anything back yet... You know what is going on?
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Old 09-25-2009, 10:49 PM   #9
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Quote:
Originally Posted by Mieuy View Post
chilko,

kinda off topic, but i have sent you guys an email some days ago, and have also pmed kailer. But i havent got anything back yet... You know what is going on?
that was very offtopic if its a problem regarding premium please send your mail to customer@ngdstudios.com.ar (not to support)
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Old 09-25-2009, 10:51 PM   #10
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Quote:
Originally Posted by _Enio_ View Post
actually amun shouldnt require xim at all to test stuff -.-
good suggestion, i like that. i wanna test things before i buy xim
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