Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 06-18-2008, 01:11 PM   #1
BaLTaHAKKI
Pledge
 
Join Date: Jun 2008
Posts: 1
BaLTaHAKKI is on a distinguished road
Default Can't enter the world

well i just installed the game for first time.. it made updates and things and after i choose 'international server' and click 'enter game world' it process for 'verifying' and after it finishes i see a small 'regnum online' logo and after 0.5 seconds it dissapears and its just me and my windows xp back lol.. can anybody help me? if u need any more info just shoot it ill write it down..


and here i found this log file..

[18/06/2008 15:20:36] [RenderizerGL][renderizer_windows.cpp(101)] Primary device: RADEON 9500 PRO / 9700
[18/06/2008 15:20:36] [RenderizerGL][renderizer_windows.cpp(107)] Running on: Windows XP
[18/06/2008 15:20:36] [RenderizerGL][renderizer_windows.cpp(135)] Resolutions: 800x600x32 1024x768x32 1152x864x32 1280x720x32 1280x768x32 1280x960x32 1280x1024x32 1360x768x32 1360x1024x32 1600x1200x32
[18/06/2008 15:20:36] [Direct3D9][d3d_renderizer__initialize.cpp(392)] SafeMode: Hardware Shader Model: None - DX7 Mode
[18/06/2008 15:20:36] [CRenderizerD3D9][d3d_renderizer__initialize.cpp(491)] Using Safe Mode
[18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data0.sdb(53.83 MB), fragmentation: 0.22%
[18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data1.sdb(561.22 MB), fragmentation: 0.02%
[18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data2.sdb(81.02 MB), fragmentation: 0.02%
[18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data3.sdb(4.51 MB), fragmentation: 0.88%
[18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data4.sdb(85.97 MB), fragmentation: 0.09%
[18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data5.sdb(4.80 MB), fragmentation: 0.08%
[18/06/2008 15:20:37] [ResourceManager][resource_manager.cpp(278)] memory retriever is ready
[18/06/2008 15:20:37] [ResourceManager][resource_manager.cpp(278)] disk retriever is ready
[18/06/2008 15:20:37] [ResourceManager][resource_manager.cpp(278)] http retriever is ready
[18/06/2008 15:20:37] [ResourceListManager][resource_list_manager.cpp(310)] Got resource list: 12456 resources available

hmm i noticed that my log gets stuck at the sound thingy and turned off sound and it worked.. well admins pls delete this topic.. thanks.. i dunno what to do with sound actually tho but.. well ill play it with mp3 then

Last edited by gamemod; 06-18-2008 at 01:49 PM. Reason: Double post.
BaLTaHAKKI no ha iniciado sesión   Reply With Quote
Old 06-18-2008, 01:51 PM   #2
gamemod
NGD·Studios
 
gamemod's Avatar
 
Join Date: May 2008
Location: NGD Studios
Posts: 508
gamemod will become famous soon enough
Default

Hi Baltahakki,

Maybe you are having a problem with the OpenAL system (Audio system used by Regnum). You can download and reinstall it from this link:

http://connect.creativelabs.com/open...ds/oalinst.zip

Regards.
__________________
gamemod - ngd Studios
gamemod no ha iniciado sesión   Reply With Quote
Old 06-19-2008, 06:56 PM   #3
Darkness_Dragon
Pledge
 
Join Date: May 2008
Posts: 1
Darkness_Dragon is on a distinguished road
Default

I'm having a problem too
My game froze...i couldnt move,log out, or do anything
so i X'ed it out(i clicked the X at the top of the game screen) but now i cant enter the game at all now it says im already loged in

Someone mind lending a hand?
Darkness_Dragon no ha iniciado sesión   Reply With Quote
Old 06-19-2008, 07:18 PM   #4
gamemod
NGD·Studios
 
gamemod's Avatar
 
Join Date: May 2008
Location: NGD Studios
Posts: 508
gamemod will become famous soon enough
Default

Quote:
Originally Posted by Darkness_Dragon
I'm having a problem too
My game froze...i couldnt move,log out, or do anything
so i X'ed it out(i clicked the X at the top of the game screen) but now i cant enter the game at all now it says im already loged in

Someone mind lending a hand?
Hi,

We were having some server problems that now are solved, please try logging in again.

Regards.
__________________
gamemod - ngd Studios
gamemod no ha iniciado sesión   Reply With Quote
Old 06-19-2008, 07:52 PM   #5
Hydroxidee
Banned
 
Hydroxidee's Avatar
 
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
Hydroxidee has a little shameless behaviour in the past
Default

Gamemod, I think I know this guys first problem. You see, for me the game would not update unless it gives me an Error Report to fill out. Idk why just lettin you guys no.
Hydroxidee no ha iniciado sesión   Reply With Quote
Old 06-19-2008, 08:51 PM   #6
Envy
Master
 
Envy's Avatar
 
Join Date: Aug 2007
Posts: 400
Envy is on a distinguished road
Default

Ugh, I'd 'just' activated a 50% scroll before the server crash(es). Must have had above 58 minutes left before it froze.

I've just logged back on since then and it turns out it's completely ran out and I'm back in 40% fatigue.. I think it's safe to say I'm a little annoyed.
__________________
Pride Greed Gluttony Wrath Envy Lust Sloth
There's no such thing as innocence, only degrees of guilt.
Immortal Legends / Frozen Flame
Envy no ha iniciado sesión   Reply With Quote
Old 06-19-2008, 09:32 PM   #7
gamemod
NGD·Studios
 
gamemod's Avatar
 
Join Date: May 2008
Location: NGD Studios
Posts: 508
gamemod will become famous soon enough
Default

Quote:
Originally Posted by Gravat
Ugh, I'd 'just' activated a 50% scroll before the server crash(es). Must have had above 58 minutes left before it froze.

I've just logged back on since then and it turns out it's completely ran out and I'm back in 40% fatigue.. I think it's safe to say I'm a little annoyed.
Hi Gravat,

If you had any problem with your premium items, please send a mail to customer@ngdstudios.com.ar with a brief explanation of your problem.

Regards.
__________________
gamemod - ngd Studios
gamemod no ha iniciado sesión   Reply With Quote
Old 11-16-2008, 01:48 PM   #8
Raxus_Prime
Pledge
 
Raxus_Prime's Avatar
 
Join Date: Apr 2008
Location: Ireland
Posts: 4
Raxus_Prime is on a distinguished road
Default

I just logged out and now when i try to log back in again it says connection to autopatch server failed. What will i do?
Raxus_Prime no ha iniciado sesión   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 06:57 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved