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Technical Support Questions about game technical support to the users of the community |
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06-18-2008, 01:11 PM | #1 |
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Join Date: Jun 2008
Posts: 1
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Can't enter the world
well i just installed the game for first time.. it made updates and things and after i choose 'international server' and click 'enter game world' it process for 'verifying' and after it finishes i see a small 'regnum online' logo and after 0.5 seconds it dissapears and its just me and my windows xp back lol.. can anybody help me? if u need any more info just shoot it ill write it down..
and here i found this log file.. [18/06/2008 15:20:36] [RenderizerGL][renderizer_windows.cpp(101)] Primary device: RADEON 9500 PRO / 9700 [18/06/2008 15:20:36] [RenderizerGL][renderizer_windows.cpp(107)] Running on: Windows XP [18/06/2008 15:20:36] [RenderizerGL][renderizer_windows.cpp(135)] Resolutions: 800x600x32 1024x768x32 1152x864x32 1280x720x32 1280x768x32 1280x960x32 1280x1024x32 1360x768x32 1360x1024x32 1600x1200x32 [18/06/2008 15:20:36] [Direct3D9][d3d_renderizer__initialize.cpp(392)] SafeMode: Hardware Shader Model: None - DX7 Mode [18/06/2008 15:20:36] [CRenderizerD3D9][d3d_renderizer__initialize.cpp(491)] Using Safe Mode [18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data0.sdb(53.83 MB), fragmentation: 0.22% [18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data1.sdb(561.22 MB), fragmentation: 0.02% [18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data2.sdb(81.02 MB), fragmentation: 0.02% [18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data3.sdb(4.51 MB), fragmentation: 0.88% [18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data4.sdb(85.97 MB), fragmentation: 0.09% [18/06/2008 15:20:37] [SDB_File][sdb_file.cpp(1188)] SDB: ..\data5.sdb(4.80 MB), fragmentation: 0.08% [18/06/2008 15:20:37] [ResourceManager][resource_manager.cpp(278)] memory retriever is ready [18/06/2008 15:20:37] [ResourceManager][resource_manager.cpp(278)] disk retriever is ready [18/06/2008 15:20:37] [ResourceManager][resource_manager.cpp(278)] http retriever is ready [18/06/2008 15:20:37] [ResourceListManager][resource_list_manager.cpp(310)] Got resource list: 12456 resources available hmm i noticed that my log gets stuck at the sound thingy and turned off sound and it worked.. well admins pls delete this topic.. thanks.. i dunno what to do with sound actually tho but.. well ill play it with mp3 then Last edited by gamemod; 06-18-2008 at 01:49 PM. Reason: Double post. |
06-18-2008, 01:51 PM | #2 |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Hi Baltahakki,
Maybe you are having a problem with the OpenAL system (Audio system used by Regnum). You can download and reinstall it from this link: http://connect.creativelabs.com/open...ds/oalinst.zip Regards.
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gamemod - ngd Studios |
06-19-2008, 06:56 PM | #3 |
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Join Date: May 2008
Posts: 1
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I'm having a problem too
My game froze...i couldnt move,log out, or do anything so i X'ed it out(i clicked the X at the top of the game screen) but now i cant enter the game at all now it says im already loged in Someone mind lending a hand? |
06-19-2008, 07:18 PM | #4 | |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Quote:
We were having some server problems that now are solved, please try logging in again. Regards.
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gamemod - ngd Studios |
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06-19-2008, 07:52 PM | #5 |
Banned
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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Gamemod, I think I know this guys first problem. You see, for me the game would not update unless it gives me an Error Report to fill out. Idk why just lettin you guys no.
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06-19-2008, 08:51 PM | #6 |
Master
Join Date: Aug 2007
Posts: 400
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Ugh, I'd 'just' activated a 50% scroll before the server crash(es). Must have had above 58 minutes left before it froze.
I've just logged back on since then and it turns out it's completely ran out and I'm back in 40% fatigue.. I think it's safe to say I'm a little annoyed.
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06-19-2008, 09:32 PM | #7 | |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Quote:
If you had any problem with your premium items, please send a mail to customer@ngdstudios.com.ar with a brief explanation of your problem. Regards.
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gamemod - ngd Studios |
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11-16-2008, 01:48 PM | #8 |
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Join Date: Apr 2008
Location: Ireland
Posts: 4
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I just logged out and now when i try to log back in again it says connection to autopatch server failed. What will i do?
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