Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 09-04-2019, 02:08 PM   #1
elitedog
Pledge
 
Join Date: Sep 2019
Posts: 1
elitedog is on a distinguished road
Default Issues with Transfer

Hello,
I am an old Horus (Haven) player with multiple level 60s on my account. I have not played Regnum in many years, but would like to come back and play, and I understand that is going to require a transfer to Ra for me.

I am currently having two problems.

1) When I login to Regnum site > Account > Characters, I am only seeing 1 of my characters (level 60 Marks). I know I have a level 60 Barb on this account as well and maybe some others. I would like these characters found and transfered.

2) When I tried to transfer the Level 60 Marksman to Ra, I get the following error : "ct_error_unknown". Can anyone let me know what this means and what I can do to get the transfer to work. I thought it could have been a Java error or something, so I tried multiple different browsers with the same result.

I have already created a ticket, but have not received any responses, so looking to forums for assistance.

Thanks!
-Meatwad-
elitedog no ha iniciado sesión   Reply With Quote
Old 09-04-2019, 05:42 PM   #2
Mattdoesrock
Count
 
Mattdoesrock's Avatar
 
Join Date: Jan 2008
Location: England, UK.
Posts: 1,055
Mattdoesrock will become famous soon enoughMattdoesrock will become famous soon enough
Default

I have the exact same problem too (CT_ERROR_UNKNOWN) - and have also submitted a ticket with no response.

if you hear anything let me know.

Cheers.
__________________
MattdoesJOKE_#40_NOT_FOUND
RA / Hor... Haven?
Mattdoesrock no ha iniciado sesión   Reply With Quote
Old 09-04-2019, 08:09 PM   #3
Redo_Ger
Apprentice
 
Redo_Ger's Avatar
 
Join Date: Jul 2011
Location: Germany
Posts: 98
Redo_Ger is on a distinguished road
Default

Maybe sth with adblock or popup blocker? I don't know though
Redo_Ger no ha iniciado sesión   Reply With Quote
Old 09-08-2019, 03:00 PM   #4
adryregnum
Pledge
 
Join Date: Dec 2011
Location: Malaysia
Posts: 8
adryregnum is on a distinguished road
Default

yeah i have the error too and really want to transfer... any ideas?
adryregnum no ha iniciado sesión   Reply With Quote
Old 09-09-2019, 07:39 PM   #5
SovietAlvaro
Pledge
 
SovietAlvaro's Avatar
 
Join Date: Aug 2014
Posts: 7
SovietAlvaro is on a distinguished road
Default

I’m having the same exact problem, has there been any solution yet? I see a lot of others are having the same issue
SovietAlvaro no ha iniciado sesión   Reply With Quote
Old 09-10-2019, 11:52 AM   #6
adryregnum
Pledge
 
Join Date: Dec 2011
Location: Malaysia
Posts: 8
adryregnum is on a distinguished road
Default

yeah i hope they're doing something about it when they are not even replying to our tickets
adryregnum no ha iniciado sesión   Reply With Quote
Old 09-10-2019, 01:16 PM   #7
EmanuelM
Pledge
 
EmanuelM's Avatar
 
Join Date: Oct 2014
Location: Haven
Posts: 14
EmanuelM is on a distinguished road
Default

Same issue "CT_ERROR_UNKNOWN"
EmanuelM no ha iniciado sesión   Reply With Quote
Old 09-10-2019, 03:20 PM   #8
SovietAlvaro
Pledge
 
SovietAlvaro's Avatar
 
Join Date: Aug 2014
Posts: 7
SovietAlvaro is on a distinguished road
Default

It’s weird cause they responded to my other ticket about anther problem i submitted a couple of days ago, but I keep seeing no one is getting a response on this particular issue
SovietAlvaro no ha iniciado sesión   Reply With Quote
Old 09-10-2019, 03:23 PM   #9
adryregnum
Pledge
 
Join Date: Dec 2011
Location: Malaysia
Posts: 8
adryregnum is on a distinguished road
Default

need it fix ASAP lol i've been dreaming a haven-ra merge since the old days when people are getting less and less.. since ra has tons of player it's going to be great!!
adryregnum no ha iniciado sesión   Reply With Quote
Old 09-10-2019, 03:27 PM   #10
SovietAlvaro
Pledge
 
SovietAlvaro's Avatar
 
Join Date: Aug 2014
Posts: 7
SovietAlvaro is on a distinguished road
Default

yeah i feel ya, hope we get to play soon!
SovietAlvaro no ha iniciado sesión   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:36 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved