Issues with Transfer

elitedog · 09-04-2019, 02:08 PM

Hello,
I am an old Horus (Haven) player with multiple level 60s on my account. I have not played Regnum in many years, but would like to come back and play, and I understand that is going to require a transfer to Ra for me.

I am currently having two problems.

1) When I login to Regnum site > Account > Characters, I am only seeing 1 of my characters (level 60 Marks). I know I have a level 60 Barb on this account as well and maybe some others. I would like these characters found and transfered.

2) When I tried to transfer the Level 60 Marksman to Ra, I get the following error : "ct_error_unknown". Can anyone let me know what this means and what I can do to get the transfer to work. I thought it could have been a Java error or something, so I tried multiple different browsers with the same result.

I have already created a ticket, but have not received any responses, so looking to forums for assistance.

Thanks!
-Meatwad-

Mattdoesrock · 09-04-2019, 05:42 PM

I have the exact same problem too (CT_ERROR_UNKNOWN) - and have also submitted a ticket with no response.

if you hear anything let me know.

Cheers.

Redo_Ger · 09-04-2019, 08:09 PM

Maybe sth with adblock or popup blocker? I don't know though

adryregnum · 09-08-2019, 03:00 PM

yeah i have the error too and really want to transfer... any ideas?

SovietAlvaro · 09-09-2019, 07:39 PM

I’m having the same exact problem, has there been any solution yet? I see a lot of others are having the same issue

adryregnum · 09-10-2019, 11:52 AM

yeah i hope they're doing something about it when they are not even replying to our tickets

EmanuelM · 09-10-2019, 01:16 PM

Same issue "CT_ERROR_UNKNOWN"

SovietAlvaro · 09-10-2019, 03:20 PM

It’s weird cause they responded to my other ticket about anther problem i submitted a couple of days ago, but I keep seeing no one is getting a response on this particular issue

adryregnum · 09-10-2019, 03:23 PM

need it fix ASAP lol i've been dreaming a haven-ra merge since the old days when people are getting less and less.. since ra has tons of player it's going to be great!!

SovietAlvaro · 09-10-2019, 03:27 PM

yeah i feel ya, hope we get to play soon!

09-04-2019, 02:08 PM	#1
elitedog Pledge Join Date: Sep 2019 Posts: 1	Issues with Transfer Hello, I am an old Horus (Haven) player with multiple level 60s on my account. I have not played Regnum in many years, but would like to come back and play, and I understand that is going to require a transfer to Ra for me. I am currently having two problems. 1) When I login to Regnum site > Account > Characters, I am only seeing 1 of my characters (level 60 Marks). I know I have a level 60 Barb on this account as well and maybe some others. I would like these characters found and transfered. 2) When I tried to transfer the Level 60 Marksman to Ra, I get the following error : "ct_error_unknown". Can anyone let me know what this means and what I can do to get the transfer to work. I thought it could have been a Java error or something, so I tried multiple different browsers with the same result. I have already created a ticket, but have not received any responses, so looking to forums for assistance. Thanks! -Meatwad-

09-04-2019, 05:42 PM	#2
Mattdoesrock Count Join Date: Jan 2008 Location: England, UK. Posts: 1,055	I have the exact same problem too (CT_ERROR_UNKNOWN) - and have also submitted a ticket with no response. if you hear anything let me know. Cheers. __________________ MattdoesJOKE_#40_NOT_FOUND RA / Hor... Haven?

09-04-2019, 08:09 PM	#3
Redo_Ger Apprentice Join Date: Jul 2011 Location: Germany Posts: 98	Maybe sth with adblock or popup blocker? I don't know though __________________ Gute alte Zeiten Official Regnum Discord

09-08-2019, 03:00 PM	#4
adryregnum Pledge Join Date: Dec 2011 Location: Malaysia Posts: 8	yeah i have the error too and really want to transfer... any ideas?

09-09-2019, 07:39 PM	#5
SovietAlvaro Pledge Join Date: Aug 2014 Posts: 7	I’m having the same exact problem, has there been any solution yet? I see a lot of others are having the same issue

09-10-2019, 11:52 AM	#6
adryregnum Pledge Join Date: Dec 2011 Location: Malaysia Posts: 8	yeah i hope they're doing something about it when they are not even replying to our tickets

09-10-2019, 01:16 PM	#7
EmanuelM Pledge Join Date: Oct 2014 Location: Haven Posts: 14	Same issue "CT_ERROR_UNKNOWN"

09-10-2019, 03:20 PM	#8
SovietAlvaro Pledge Join Date: Aug 2014 Posts: 7	It’s weird cause they responded to my other ticket about anther problem i submitted a couple of days ago, but I keep seeing no one is getting a response on this particular issue

09-10-2019, 03:23 PM	#9
adryregnum Pledge Join Date: Dec 2011 Location: Malaysia Posts: 8	need it fix ASAP lol i've been dreaming a haven-ra merge since the old days when people are getting less and less.. since ra has tons of player it's going to be great!!

09-10-2019, 03:27 PM	#10
SovietAlvaro Pledge Join Date: Aug 2014 Posts: 7	yeah i feel ya, hope we get to play soon!