Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 07-17-2016, 08:46 PM   #1
Ad Speciosum Puer
Banned
 
Join Date: Dec 2014
Posts: 25
Ad Speciosum Puer is on a distinguished road
Question Steam re-downloading entire game?

Today (7/17/2016), instead of Steam loading, then running RO, which is the norm, Steam is instead downloading a massive file (like the entire game is being downloaded again). My game files were not corrupted, but I saw nothing here or on Steam to indicate that such an occurrence was planned, so I just gotta' ask: WTF? Was it planned? If it was, then why were we not informed? It's odd; is this something I (we) should be concerned about? Is this for Linux users only, or all who play thru Steam. NGD, give us a heads-up p & ty....
Ad Speciosum Puer no ha iniciado sesión   Reply With Quote
Old 07-17-2016, 11:03 PM   #2
Takeyo
Apprentice
 
Join Date: May 2014
Location: The Korr-Tabhar to Altaruk trade-route.
Posts: 81
Takeyo is on a distinguished road
Default

Yeah, Champions of Regnum has a patch on Steam. No big deal, if you ask me (which I guess you technically kind of did) :P

It would be nice to have an announcement, but for most of my Steam games, there's no special announcement for patches on Steam, just maybe a little update in the news on its Steam page.
__________________
Takeyo no ha iniciado sesión   Reply With Quote
Old 07-18-2016, 08:08 AM   #3
Adrian
NGD·Studios
 
Adrian's Avatar
 
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
Adrian will become famous soon enoughAdrian will become famous soon enough
Default

Hello!

The game client was extremely outdated in Steam. It should download just a small patch but given there could be a lot of differences (specially with the resource database (sdb files)) it could seem as downloading the whole client. Next time it shouldn't happen this way, as now the updating process has been normalised and attached to the common procedure of each game update.

Sorry for the inconvenience!
__________________
Adrian no ha iniciado sesión   Reply With Quote
Old 07-18-2016, 04:37 PM   #4
Ad Speciosum Puer
Banned
 
Join Date: Dec 2014
Posts: 25
Ad Speciosum Puer is on a distinguished road
Default

No problem, Adrian, but I (we) did want to know. Thanks for your swift forum response, & please inform us in future if this is going to happen again eventually.
Ad Speciosum Puer no ha iniciado sesión   Reply With Quote
Old 07-18-2016, 10:00 PM   #5
Adrian
NGD·Studios
 
Adrian's Avatar
 
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
Adrian will become famous soon enoughAdrian will become famous soon enough
Default

Quote:
Originally Posted by Ad Speciosum Puer View Post
No problem, Adrian, but I (we) did want to know. Thanks for your swift forum response, & please inform us in future if this is going to happen again eventually.
Of course. Now that the process is normalised, next updates will have the proper changelog posted.
__________________
Adrian no ha iniciado sesión   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:03 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved