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Technical Support Questions about game technical support to the users of the community |
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08-07-2008, 05:59 PM | #1 |
Pledge
Join Date: Jul 2007
Posts: 4
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Works, then stops suddenly
After I install the game i load it up and the agreement appears, i accept and it seems as though everything is working fine. I log in, then it starts loading up, then it goes back to the log in screen and says loading over the news and server select area. If i try to reload it, it just says loading forever at the license agreement section....PLZ HELP! I have already allowed it in through my firewall, and i run windows vista home basic.
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08-07-2008, 07:22 PM | #2 |
Apprentice
Join Date: Aug 2007
Posts: 69
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First get windows XP, vista sucks. But far as I know let it load in peace.. don't do anything.
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08-07-2008, 08:54 PM | #3 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi Demonripper,
Windows Vista may have Parental Control enabled and this can lead to Windows blocking internet access to the game. Check if you have it enabled in: Control Panel -> Parental Control. Regards,
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08-07-2008, 11:58 PM | #4 | |
Pledge
Join Date: Jul 2007
Posts: 4
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Quote:
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08-08-2008, 08:19 PM | #5 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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There's no need to get so angry, Regnum Online's connectivity problems usually come from issues on users' PCs or ISPs.
Believe me that sometimes certain processes can be blocking Regnum's internet access. Could you send me a list of your running processes? Regards,
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08-11-2008, 08:09 PM | #6 | |
Pledge
Join Date: Jul 2007
Posts: 4
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Quote:
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08-13-2008, 03:46 PM | #7 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Well, to send me a list of running processes you may use Process Explorer
Then, when you execute it you save a text file that later must be attached to your next post. Regards,
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