The New Update - NOT DOWNLOADING ISSUES

[Comp]

First: Please don't post downloading issues here - I'm making this to address concerns about how the update changed...please don't hi-jack this..

CONS:
Pet Issues:
Pet wants to leave too much...
Haven't had much issues with the new update yet. My only concern is that pets fall our of range quickly. I understand the need to implement a pet range - so I agree with that - however, I can easily outrun my pet and POOF he disappears.

1. Mobility + SOTW = you loose your pet
2. Running pet gets hung on a tree = loose your pet
3. Onslaught = yup.....guess what - loose your pet

So is it possible this could be calmed down some? I 100% understand with why it's there...so not complaining about that...just tone it down a bit - or make the pet move with you unless told to stay, etc.

Pet Won't Attack Doors:
You tell you pet to attack...or assist...he ignores the requests on doors and won't assist.

PROS:
Pet defend works like a fookin charm...I like this....

EDIT: More Pet Issues:
* If you tell your pet to leave, and your rez him...he doesn't appear.

[Lostican]

You only get the camo piercing bonus with using a normal hit coming out of camo. If you switch bows under camo, it spoils the bonus. If you have your pet attack out of camo, then attack later yourself, you loose the bonus.

The bonus is not much, but I'm not complaining, its better then no bonus.

Just wondering if this is intended. I would like to see the bonus behave like Onslaught's extra bonus. Meaning it will add to any attack I do out of camo and add in the extra damage.

[Comp]

Mobs don't aggro, or go aggro on each other - I saw two Ghosts of Slaughter fighting....

[-Edge-]

1. Mobility + SOTW = you loose your pet
2. Running pet gets hung on a tree = loose your pet
3. Onslaught = yup.....guess what - loose your pet

So is it possible this could be calmed down some? I 100% understand with why it's there...so not complaining about that...just tone it down a bit - or make the pet move with you unless told to stay, etc.


You mean that ISN'T a bug? Please tell me where I missed this in the changelog :crying1:

[Comp]

Pet getting out of range - Noticed something:

If you come through the gate and you have your pet in "Follow Me" mode...you'll never loose him. HOWEVER, the moment you attack something and he attacks or assists....from that point forward he falls behind EVEN IF you have specified follow me.

[Mattdoesrock]

I'm sure the testing team reported this kind of issue..

So why has it not been sorted before the patch was released??

[Miraculix]

Compost is actually part of the testing team ;)

[UmarilsStillHere]

So why has it not been sorted before the patch was released??

God only knows...

Im starting to think the NGD attitude for releasing a patch is something like...

"well it has 50 bugs, what do we do?"
"slap it on the live server and hope for the best"
"the live server now has 70 bugs, and the forum are flooded with complaints"
"ok hotfix time"
after the hotfix...
"ok so we are down to 69 bugs, its a start"

[QUETECUENTAS]

Alguno me puede decir como hacen para que a lo untimo de cada respuesta q dejan salga un mensage debajo de una linea?

es decir,


aki escriben su respuesta, cuando esten en un post, dejando su opinion, bueno esto no es necesario leer, es un ejemplo....
__________________________________________________ ____________
Brb lvl 50 - thandresht Tirador lvl 44 - Than
Aguante IGNIS!!

Esto es lo q kiero saber, como hacen para que debajo de esa linea salga el mensage

[Inkster]

Compost is actually part of the testing team ;)


this been the case i blame compost for not getting it fixed before it went live :devil:

[chilko]

you guys are so funny :)


We are a small team so we cannot fix everything.
If we tried to fix everything you will see much less features every month.

we try to separate showstopping bugs from less important ones.

I am not saying that the bugs that have slipped out are not important.

Crashes happen with hundreds of people in real world scenarios other bugs are also difficult to reproduce here in our office.

sometimes we need to release to meet commercial deadlines.

[Radian]

I had a nice lvl 45 Hyena when I logged in after the patch. He disappeared while afk, and I couldn't res him. While exploring the new changes in the Alsius init area, I got the pet out of range message and suddenly a troll slave appeared. I killed him, cast res, and the Troll reappeared again. I have Tame Beasts(5). Tame Monsters is only lvl 1 :looking:

[Lostican]

We are funny?

I'm sorry, I was not joking. I don't have a smile on my face.

You took the time to respond to this thread, but you didn't answer my question about the camo and stuff????

[Comp]

this been the case i blame compost for not getting it fixed before it went live :devil:

On test server, no crash issues...pet commands worked like they should have, only one who was on with me testing was Mira....I did what I could.

[_dracus_]

we try to separate showstopping bugs from less important ones.

I am not saying that the bugs that have slipped out are not important.


Obviously you guys don't care about clients. No question why you don't make that much money. Bringing amun down for not using the tests and bringing such a fucked up update to live ...

I may recall you, you choose a premium model, but premium can only be tested on Amun.

This is really too much for me to even try to understand how you can work like that.

Regards,
I'm really not happy that "pets not working" is not a non showstopping bug, to me for my hunter it is.

[-Edge-]

If we tried to fix everything you will see much less features every month.

Sorry but what is your goal then? I think people want a working game, not something slightly closer to a working game each update. Fixing bugs gets more people into the game, moreover if its a problem with money I think its time to look into other forms of payment finally. (I can assure you NGD would receive twice as many earnings) I would like to get my hands on some Ximerin that this game is almost impossible to play without.

These bugfests come because like (NGD "apparently" said) with the animation update, the Live and Test servers are totally different, they cannot even try to simulate the results on the Test servers and how it will effect Live servers. The Live Servers are on always and packed with players and constantly changing environments. The Test server just gets the update working,

Really I don't blame NGD anymore, I could care less whatever they screw up next, ive just gotten used to this after every update. Just wait a day and they will fix it one way or another like they always do, end of story. And if its to extreme to some people that shit their pants constantly, just find another game.

Resource downloading is something that NGD needs to work on, this happens because after an update you have thousands of people downloading the new version, and NGD can't handle so many people downloading these resources all at once I guess. These will only get worse for the time being as more players come to the game, so get used to it.

The only thing I have to say to NGD is that this game is out of beta apparently (especially with all the content updates now, yet we still have massive bugs and quest holes, mandatory things NGD has never even played through themselves) and really excuses should be much lower now. Instead of laughing at us Chilko you could be more open with the community and discuss things, to help both sides understand something. Your work is frustrating, but we get just as frustrated when we don't know over what.

[monktbd]

I got the pet out of range message and suddenly a troll slave appeared. I killed him, cast res, and the Troll reappeared again.

So at least now i know where my pet went to that I tried to revive so often and never appeared (even after relogging) :D.
And you really killed my poor troll slave :(.

Well it looks like i might spend more time now actually leveling my hunter unless losing pets when using wild spirit is a wanted - uhm - feature.

I guess until we know what the intended feature was - including a range for the commands to work - we can only speculate what the actual bug is or ask Comp and Mira about some more insight of their testing :).

[Miraculix]

you guys are so funny :)


We are a small team so we cannot fix everything.
If we tried to fix everything you will see much less features every month.

we try to separate showstopping bugs from less important ones.

I am not saying that the bugs that have slipped out are not important.

Crashes happen with hundreds of people in real world scenarios other bugs are also difficult to reproduce here in our office.

sometimes we need to release to meet commercial deadlines.

http://www.regnumonline.com.ar/forum/showpost.php?p=670255&postcount=82

http://www.regnumonline.com.ar/forum/showpost.php?p=670189&postcount=81

How is it possible that the Testing Team managed to reproduce these bugs, but NGD could not?

Scratch that - NGD could reproduce the pet getting left behind bug, at least. I personally talked with a developer on Amun and showed how this would work. About A FULL WEEK before the patch hit the live servers.

For the rest: These are links to posts in the Testing Team forums. The 800x600 problem with the Pet/Summon Control Panel, as well as the "pet getting left behind" problem were reported by the testing team, quite a few times.

The downloading issues - Amun was loading wicked fast for us guys, I guess this is just a problem that you can only see with 2000 users trying to patch the game at the same time.

[fluffy_muffin]

you guys are so funny :)

[...]
sometimes we need to release to meet commercial deadlines.

Imagine yourself going to restaurant. You order nice spaghetti. But you get scramble eggs. You want to talk with owner. But owner says:
-You are so funny!
-We have one chief and scramble eggs are faster to make then spaghetti. So sir eat or get lost.

And about that sometimes:
Patch 1.0.5 (Date: 2009/4/7)
Patch 1.0.4 (Hotfix) (Date: 2009/3/10)
Patch 1.0.4 (Date: 2009/2/12)
Patch 1.0.3 (Date: 2009/2/3)
Patch 1.0.2 Hotfix (Date: 2009/1/6)
Patch 1.0.2 (Date: 2008/12/31)
Patch 1.0.1 (Date: 2008/12/24)
Patch 1.0 (Date: 2008/12/17)
Patch 0.9.37 (Hotfix) (Date: 2008/11/27)
Patch 0.9.37 (Hotfix) (Date: 2008/11/4)
Patch 0.9.37 (Hotfix) (Date: 2008/10/31)
Patch 0.9.37 (Date: 2008/10/30)
Patch 0.9.36 (Hotfix) (Date: 2008/10/14)
Patch 0.9.36 (Date: 2008/10/9)
Patch 0.9.35 (Hotfix) (Date: 2008/9/8)
Patch 0.9.35 (Date: 2008/9/4)
Patch 0.9.34 (Hotfix) (Date: 2008/8/6)
Patch 0.9.34 (Date: 2008/8/5)
Patch 0.9.33 (Hotfix) (Date: 2008/7/22)
Patch 0.9.33 (Hotfix) (Date: 2008/7/16)

how many Hotfix you see here?

When i saw your post my first thought was this:
http://www.youtube.com/watch?v=4vuW6tQ0218

[unactivated]

Hi (my first post in 2years, you should read, its probably interesting :D),

you guys are so funny :)
We are a small team so we cannot fix everything.
If we tried to fix everything you will see much less features every month.


Chilko, please stop saying those kind of bullshits... Do you think we are too stupid to understand how difficult and hard it is to work in a small team?. You are not talking to 3 years old kids. We know _of course_ this is not fun every day and I really appreciate what you are doing.

But for me the biggest problem, with you guys at NGD, are not the bugs (bugs always happen, even with months of testing, we all are aware of this): it is the total lack of respect you have to your players.

Just see how you are talking to us, Chilko. Just see how you consider your players: no apologizes after crash/bugs (I've just seen niclam's post after my post, so this is not so true), no thanks when we report bugs, no remarks in the suggestions forum => no communication at all!!

I remember the time when NGD tried to give more support: Gamemod in Alsius, Balance Team, bug report etc. Those were really good ideas because you, at NGD, were listening to me. You were accepting my remarks and my criticisms. That was respect and from both side and I was really happy to help you to improve the game.
So why did you remove them? Do they cost too much time? Of course, this kind of things cost time (and money) at first glance. But it will save them in the future and your daily work will be easier because you know you always be able to rely on players to help you.

Showing respect to your players is the first thing to do with those helping you to realize you project. Yes, we are helping you, everyday, even if you tend to forget it. You don't care about players and care about code/bugs/features? OK no problem, but if you lose all you players, there will be nothing more to care.

From my point of view, nowadays you seem to reject everything that come from your players. Believe it or not, but it's not the bugs that make you lose players, its your behaviors. A friendly and communicating team that can knit together people is more powerful than any coding talents (I wont give you samples, you already probably know tons of them). Rated_R_Edge seems to have the same opinion too: just look at his post. He feels as frustrated as me by your behaviors.


So, please, I even beg you, show us more respect. You don't have to spam me with tons of newsletter everyday, just say hello and tell what you are currently working on (and why) on forums and in the game (not only once per month). Or even open a blog if you think its easier for you. BUT make something that make us feel more treated as friends and not as fatass McDonalds customers.

titou


PS: marry me, Zordak

[chilko]

believe me... when i come out with a comment like this, its not like we don't respect you... sometimes we feel like you don't respect us.

We are working today (which was going to be a holiday because we have been eating holidays) to be able to make this big release work.

And there are people who apparently know more about game development than us, criticizing our way of working.

We thought that we have all the major issues cleared out.
In less than 24 hours we have fixed the most critical ones.
WE also swapped servers around to have a little more power for the resource loading server.

And we had to make this release yesterday because are about to start working with a new partner and it HAD to be released before easter.

There are not many dev teams in the world that are more open than us. we just sometimes don't have the time to communicate things properly.

We are 16 people now at NGD (now all working on Regnum), and still the community guy has to work on the programming of the website. We are still small but growing.

I feel proud and honored that you guys play our game, i just hope you understand how far along we came (with your help of course) and how much we still need your help, support and comprehension to make Regnum as great as we all want it to be.

Best regards,

- Chilko

PS: Niclam has made a formal statement about the status of this update also.

[UmarilsStillHere]

We are 16 people now at NGD (now all working on Renum), and still the community guy has to work on the programming of the website. We are still small but growing.

Ofc you do a great job, most of the time :P

But I are you not working on Regnum? Seems you moved from software into some sort of pump sales thing for Renum (http://www.renumhydraulics.com/)
^^

[fluffy_muffin]

I feel proud and honored that you guys play our game, i just hope you understand how far along we came (with your help of course) and how much we still need your help, support and comprehension to make Regnum as great as we all want it to be.


Chilko.
I would clap, chear up, buy next xim pack for Horus hunter but i got scramble eggs. I know that you try i uderstand that it is hard but oh man it is scramble eggs, not even cold spaghetti. I can't find anything positive in this update cause i crash so forgive me that see only negative things cause it is all i could check.


Have a calm easter with your family.

[Vaylos]

We understand you're a small team and everything, but you have to realize human nature is that, with more features and more things happening in the world of RO, people are going to start expecting more out of NGD. I don't know what it will take to start getting bugs squished before an update, or if having more testers on Amun would help, but I'd certainly be willing to start pitching in on Amun to see what breaks, and report it.

The more polished and more feature-rich that RO becomes, people are going to start expecting things to work properly. Temper that with the caveat, that more features usually means more complexity in the code, and greater potential for mistakes, errors, logic problems minor and major, and potential for leaving legacy code behind may or may not create unexpected problems. So naturally, as you advance with RO, its features, content, additions, balance, etc. etc. etc. it -should- take longer to test everything properly.
An extra month or so in testing isn't going to kill anyone. In this game, you have to shoot for quality, not quantity.

And this is always something that bugged me, but the concept of "hotfixes" I always tagged to the way Microsoft does things....do you -really- want to go down the same road as those guys? (edit: that was my sad attempt at humor)

[chilko]

Ofc you do a great job, most of the time :P

But I are you not working on Regnum? Seems you moved from software into some sort of pump sales thing for Renum (http://www.renumhydraulics.com/)
^^

I am still, alongside Niclam lead designer for the game. The fact that I have to work on trying to sell the game, design the website, sometimes work on the art, etc. is just one more example of how understaffed we are.

sorry for the typo :)

[UmarilsStillHere]

They work to a deadline, I suspect a extra month testing will hurt a few people :P

I would however like to see a dedicated "bug fix" update at some point, no new content or anything, just bugs, so NGD can focus on just getting most of those delt with.

Remember gamers are mostly evil spoiled kids and they will pick on even little things to turn them off the game, its no use haveing all this amazing stuff later on if a player logs in and spots a bug or something in the first hour, mobs flying up walls etc all looks very un-pro if your looking for a game to spend a few months and even maybe a few $ playing.

Yes I know Initiation zones are being delt with and I know doing als first was for a reason. But its also the realm that it will benefit you least for (player number wise) since a large chunk play Ignis or Syrtis over Alsius, so they never see the shiny start zone.

The fact that I have to work on trying to sell the game, design the website, sometimes work on the art, etc.

"cough" new competiton; design Ideas for whatever NGD is makeing next object wise, Easy way to save time and cash when you would be comeing up with what its going to look like (unless you get so many entrys it takes longer to pick one that It would to have just made it yourself)
And I know a certain company that only has 4 full time workers (-1 because tony is useless) (+3 if me Tyler and Ant go in) They may not run a MMO but they make a good job of Multimedia creations :P

[chilko]

Chilko.
I would clap, chear up, buy next xim pack for Horus hunter but i got scramble eggs. I know that you try i uderstand that it is hard but oh man it is scramble eggs, not even cold spaghetti. I can't find anything positive in this update cause i crash so forgive me that see only negative things cause it is all i could check.

Have a calm easter with your family.

I understand what you are saying, but you are not using a meaningful metaphor.

This is not like cooking, something that most people can do.

This is software... this is games... and one of its most complex genres/gametypes.

We are in Argentina, not in the US where there is a consolidated industry...
its not like i can post an ad looking for a PHD on Computer science with 5+ years of experience working on MMO game servers.

We have to learn all the hard way.

When we started we where completely blind... now we are just grasping what we can do (and i think that invasions is an update that can show the kind of progress that we have had).

Anyway, I hope you can still enjoy scrambled eggs, until we can serve you good pasta... you should be asking for a steak as we are Argentinean but I do make "eatable" Sushi too.

best regards,

- Chilko

[theotherhiveking]

Chilko, i think thats my only chance to get a answer about this, so, even if it is totally unrelated i will post it...

When all work in the iniciation zones is done.. you will continue adding win to the inner realm and them to the warzone?

Now its feels totally uninteresting..

[chilko]

Chilko, i think thats my only chance to get a answer about this, so, even if it is totally unrelated i will post it...

When all work in the iniciation zones is done.. you will continue adding win to the inner realm and them to the warzone?

Now its feels totally uninteresting..

yes, not in the same way maybe... what you see in the alsius Dock is the graphics quality that we would like for the whole game so everythin new that you see will look like that...

also, we have recently found out that certain performance issues in cities and towns have to do with the way we modeled and textured our houses... so if we have to re-model texture those you can imagine that we will try to get them to this level of quality.

when i say not in the same way is that this was too radical, all new quests... all new areas... there might be other areas of the game that just need a complete overhaul, other areas that might just need more content or just a touch up in graphics...

As always we will try to prioritize what is better for the game... right now we went for a better initial impact after that we have other goals in mind

[Vaylos]

Well, yeah, I guess an extra month of testing would kinda kill the whole working against the deadline thing, which would not be a good thing. But still, there's gotta be something that can be done to ease in the updates, even if it just means getting more testers onto Amun, to help the bughunts. Anyway, I'm not meaning to bash or mash too much. NGD does a great job overall, and there's been a ton of progress this year alone. And the bugs in this update weren't like...earth-shattering. Just maybe more visible or apparent. But anyway, keep up the good work!

Also, steak is overrated. I'll take a chicken-related asian dish though ;)
My preference is for Katsu or General Tso's. Now I'm hungry. Work can't end soon enough.

[theotherhiveking]

yes, not in the same way maybe... what you see in the alsius Dock is the graphics quality that we would like for the whole game so everythin new that you see will look like that...

also, we have recently found out that certain performance issues in cities and towns have to do with the way we modeled and textured our houses... so if we have to re-model texture those you can imagine that we will try to get them to this level of quality.

when i say not in the same way is that this was too radical, all new quests... all new areas... there might be other areas of the game that just need a complete overhaul, other areas that might just need more content or just a touch up in graphics...

As always we will try to prioritize what is better for the game... right now we went for a better initial impact after that we have other goals in mind


Let me guess.. Massive overdraw, lots of tris, flatshading?

Massive overdraw: A pain in the ass, 2 blits per pixel is optimal, but imposible, disable double sided faces. Intersecting faces to save polygons kills performance.

Tris: Hard to mantain, more expensible to send that quads, not important.

Flatshading, Each face gets its own smooth group. You get six times the polycount, for the gpu all is triangles so you get (quads*2)*unshared vertex (3)

Or other one, you modeled the exteriors and the interiors all in one piece, so you call the whole thing even when its totally unneeded, wasting a lot of texture space and memory. And obviously performance.
Or what else? You didnt move all the graphical stuff to the gpu? you get 2000 batches per frame?

[-Edge-]

yes, not in the same way maybe... what you see in the alsius Dock is the graphics quality that we would like for the whole game so everythin new that you see will look like that...

also, we have recently found out that certain performance issues in cities and towns have to do with the way we modeled and textured our houses... so if we have to re-model texture those you can imagine that we will try to get them to this level of quality.

when i say not in the same way is that this was too radical, all new quests... all new areas... there might be other areas of the game that just need a complete overhaul, other areas that might just need more content or just a touch up in graphics...

As always we will try to prioritize what is better for the game... right now we went for a better initial impact after that we have other goals in mind
Well I can say that makes me happy, I hope along the way you totally redo terrain like Allaheds Arteries and the idiotic cliffs in Ignis. Right now the map has just been copy and paste of the same resources, cities need redo's too, as they are massive lagfests, or Meleketi, the city squeezed in a rock, the Alsius initiation area is filled with unique resources, and im guessing each area will have its own unique resources now - if that's what it will be like I can rest in peace.

[UmarilsStillHere]

I do make "eatable" Sushi too.

There is no such thing :p (I hate seafood ^^)

please don't hi-jack this..

ermm oops? :)

[_dracus_]

I want to know how it is possible that pet still fights after owners death has been saw at test ?

Or maybe it's not a showstopping bug too ?

Then what is showstopping bug ? a segmentation fault ?

[theotherhiveking]

I want to know how it is possible that pet still fights after owners death has been saw at test ?

Or maybe it's not a showstopping bug too ?

Then what is showstopping bug ? a segmentation fault ?
Crashes, Broken normal attacks..

Anything that makes the game unplayable for everyone.

[Inkster]

I had minimal problems with the new update, indeed im very impressed with it

[Pendalf]

Well, i feel hunters got serious problems now!
I grinded my 30-lvl char for several hours in a warzone and meet no hunters!
I'm so happy! NGD thank you for your new update, it's awesome.

[_dracus_]

Well, i feel hunters got serious problems now!
I grinded my 30-lvl char for several hours in a warzone and meet no hunters!
I'm so happy! NGD thank you for your new update, it's awesome.

Clever and mature comment. You got a red karma from me for that.

[Cool_is_i]

Well, i feel hunters got serious problems now!
I grinded my 30-lvl char for several hours in a warzone and meet no hunters!
I'm so happy! NGD thank you for your new update, it's awesome.

lmfao

btw i play in the lowest resolution , and iv found a problem,
the pet bar is half covered by the chat box on minimal size, and the bar hides the spell timer bar, that shows you how long it takes to cast.

woudent it be more convienent if the bar was moved to say, under the compass? so its on the side of the screen [hanging top to bottom not left to right.], and it will look better + not get in the way.

just wondering if its just me that has this problem, maybe something went wrong while was updating, it has happened before, if not, it would be a nice fix.

[Lostican]

I still would like an answer to my question if at all possible.