Needs Help as u can :P

[ironskin]

hi,

there is a problem, i forgot the password of my actual e-mail address, and so i created a new one, but without my e-mail address i can't change password :S

is there any way to refresh it to my new one?

thanks alot for ur time

I sent a ticket but it seems ignored :S

i still can't redeem the alienware tournament code because of that, and i'm not safe cause of the same password not changeable

[Castingbeast]

For me it was almost the same...Or not completely :D
Got a new e-mail address and didnt have access to the old one hence I couldnt change it, so wrote to NGD and told my problem.
They asked my account name, password, country, age, old email (in ur case what u forgot) new email address, etc. cant remember very well what else. So I sent em back the data and they changed my old email to the new one.
U said u already submitted a ticket and they didint answer yet.....dk what else u could do.
Only can say, have patience and hope for their aswer.

[Kitsuni]

You can submit a ticket but my ticket on this exact same issue just went ignored, it's well over six months pending now.

[ironskin]

well i did that, but like u said i sent it around 1 months ago, and still not answered... xDxD well i think there is noway to change pass atm, but i hope that NGD wont' get angry if someone will do bad things on my chars... the support seems not working from alot of time, i hope to receive help soon xD