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View Full Version : GlobalCollect - Tutorial!


Frosk
10-23-2012, 08:57 PM
Hi everyone!

This is a very simple tutorial on how to use GlobalCollect, our newest payment system.

Please, read the whole tutorial carefully, since it clarifies almost every doubt that may arise.
However, if after reading it you still have any doubts, feel free to send me a PM!


First of all, we access www.regnumonlinegame.com and log-in with our game account.

Once we're logged in, we click in the "Get Ximerin! Be Premium" button.

http://imageshack.us/a/img707/1940/step1c.png (http://imageshack.us/photo/my-images/707/step1c.png/)

After that, we'll find ourselves in the Premium website. Here we'll choose the amount of Ximerin we want to buy, and the payment method we're going to use.
For explanatory purposes, we're going to use GlobalCollect now.

http://imageshack.us/a/img217/3729/step2wy.png (http://imageshack.us/photo/my-images/217/step2wy.png/)

With the amount and the payment method chosen, we now proceed to tick down below, accepting and admitting to having played Regnum and that Ximerin is not refundable.
Afterwards, we choose if the Ximerin is a gift, or if it is for ourselves.
Done with this, we click on "Get Ximerin!"

http://imageshack.us/a/img838/8104/step3x.png (http://imageshack.us/photo/my-images/838/step3x.png/)

The following window will pop-up:

http://imageshack.us/a/img5/7530/step4ld.png (http://imageshack.us/photo/my-images/5/step4ld.png/)

In this one, the amount of base Ximerin chosen will be displayed (bonus will apply anyway if there's a promo active, so don't worry!), such as the cost of the purchase, shown in your local currency.

We'll also get to select which system we want to use.

If we choose a credit card, and then click on "Continue", we'll be redirected to the following page:

http://imageshack.us/a/img40/7991/stepcredit1.png (http://imageshack.us/photo/my-images/40/stepcredit1.png/)

There we have to input the data requested and complete the purchase by clicking on "Continue". If we click on "Back to shop", the purchase will be completely cancelled.


If we choose Bank Transfer instead of credit card, we'll have an explanatory tutorial being shown to us about how to use this payment system, which is available on any bank that supports bank transfers.

There we'll visualize an example of a "Payment Ticket" that we have to print, and that's needed to personally perform the bank transfer.

- To pay at the bank counter, go to your nearest bank and perform the transfer with the printed "Payment Ticket" to have all the information needed to transfer the payment. Remember, specify the "Payment Reference", which links your payment to your request here in Regnum's website.

- We can also pay from our very home. To pay online, complete the fields in the Transfer section of your "Home Banking" website checking which ones are required and using the information you have in the "Payment Ticket". Be sure to specify the "Payment Reference", as it is very important for the payment to be credited without problems (usually to be completed under "concept", "details" or "additional information").

By clicking on Continue, our personal Payment Ticket will be shown, along with the Print option.

http://imageshack.us/a/img41/8695/stepbanktransfer.png (http://imageshack.us/photo/my-images/41/stepbanktransfer.png/)

Remember that no credit card is needed to perform a bank transfer, even though it's not instantaneous as the credit card system, taking even a few days to credit the corresponding Ximerin.

Anyway, in case you have any kind of issue while buying through this, or any other payment system, feel free to open up a ticket at www.regnumonlinegame.com/support at the "Billing" section.

I hope this tutorial was helpful! In case you have any doubts, don't hesitate to send me a PM!

Best regards!