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Ponter
11-02-2012, 08:52 PM
Hi everyone!

During last Thursday we've performed some improvements to the Auction House that fixed various issues.

Please, all those users that have experimented problems when withdrawing magnanites from the mailbox, open up a ticket at our Support System (Link (http://www.regnumonlinegame.com/support/index.php?languageid=9)) indicating the necessary details (day, amount of magnanites, etc).

These tickets will be answered starting on Monday, November 5th.

On the other hand, we are aware that some users didn't received their gold corresponding to some sales. This particular issue will be solved automatically, by receiving a message from the auction house, readable by interacting with the owl.

It is not needed for you to send us reports or open tickets for this matter, since the system will make the adjustments all by itself.

Best regards!

pieceofmeat
11-08-2012, 11:33 PM
Happy to say that tonight i had my fist successful auctions, got mail and gold directly.

Still no sign of AH mail and gold from my first 21 auction sales from last week.

GreenAngel
11-09-2012, 06:17 AM
Me neither.

Wield_II
11-09-2012, 09:05 AM
After withdrawing items from the mailbox, I've had weapons break after 1 hit with full durability.

Also some item's arent recognized, as for example.

My "Desert Thunder"' has 33+ bonus damage, while it only shows 27+ in auction house.

ieti
11-09-2012, 09:31 AM
I can second for breaking weapons. I bought some barb weapons and they broke after 1-5 mobs killed. Needed to repair after. Repair cost was not so pleasant.

Pnarpa
11-09-2012, 09:34 AM
I had the same with a staff I bought. It broke after a few normal hits.

_Kharbon_
11-09-2012, 09:41 AM
I can confirm this with several armor parts, this happened before the hotfix though, I don't know whether the problem persists. Will there be any compensations for those extra costs, that worth around milion gold in total?

Raindance
11-11-2012, 11:24 AM
My "Desert Thunder"' has 33+ bonus damage, while it only shows 27+ in auction house.

I bought a sword with +37 damage, when I got it from the owl it came with only +27. Though it seems to just be a visual bug.

pieceofmeat
11-11-2012, 12:38 PM
Yes, its quite common. I sold a SB with (+10) it showed up on AH completely without bonus.

pieceofmeat
11-26-2012, 08:14 PM
On the other hand, we are aware that some users didn't received their gold corresponding to some sales. This particular issue will be solved automatically, by receiving a message from the auction house, readable by interacting with the owl.

It is not needed for you to send us reports or open tickets for this matter, since the system will make the adjustments all by itself.


Hey Ponter,

Update on this matter please.

Do you still expect this to get adjusted by itself or should we just forget about it?