Idiots with keyboards, aka. "How to screw up a client relationship"

[w_larsen]

well, i wanted to write many, many bad words, but i will skip that. tho i can't help to remind that relationship is two sided, and kicking potential customer in face, just because it hasn't payed yet, then declining to reconsider after paying customers has implored to reconsider choice that is going to hurt sales, seems awkward for me. my boss once noted: "it takes months to get new customer and just five minutes to lose it."

then again i see one person, who totally and wholly deserves my respect. dky, you are the man. and i know everyone understands why.