Official support for the New Tech

[Knekelvoeste]

RO major fail o.O

When i start RO i try to log in and when i get the small box with the ''connecting to firewall'' in it it says [err][ui_elements] and and then i get NGD studios intro video and then it says loading [err][ui_elements] then i get a crash doesnt work at all no matter what i try..

yes my DirectX etc is up to date

[Nekoko]

Originally Posted by Knekelvoeste

RO major fail o.O

When i start RO i try to log in and when i get the small box with the ''connecting to firewall'' in it it says [err][ui_elements] and and then i get NGD studios intro video and then it says loading [err][ui_elements] then i get a crash doesnt work at all no matter what i try..

yes my DirectX etc is up to date

You must run the client with Admin Privs on Windows, I had the same problem even though my normal user account had write access to the game directory. Regnum also stores registry information in HKLM Registry key which only Power Users and Administrators can write to.

[Matrak]

Hi NGD!

Got a problem now with the new graphics.

I start the game (on max settings) and the in-game loading screen appears (right after the intro video). Then it loads to about half and the character screen music starts going. Then it stops loading. Then appears a box with "There has been a connection problem, Please try again". THEN I can't exit the game, so naturally, I have to restart comp.

It runs other games on max settings and with higher requirements than Regnum.

Thanks in avance,

[Hamster_of_sorrow]

i recently finished the quest to get the plastic surgery scroll. i used the scroll, and it turns out that on fixed pipline, you cant see skin tone or tattoos but you CAN see eye color and changes in facial features.

however, in shader 2.0, you CAN see skin tone and tattoos, but you CANT see changes in eye color or facial features.

i dare not run RO in shader 3 or higher because it would run SOO slow (if it doesnt crash).

ubuntu 10.04 i386, ATI radeon 2400 HD, 2GB ram, 2GHz core 2 duo.

P.S. shader model 2 runs REALLY choppy. its not the FPS, its something else.

[Piggly]

Originally Posted by Hamster_of_sorrow

i recently finished the quest to get the plastic surgery scroll. i used the scroll, and it turns out that on fixed pipline, you cant see skin tone or tattoos but you CAN see eye color and changes in facial features.

however, in shader 2.0, you CAN see skin tone and tattoos, but you CANT see changes in eye color or facial features.

i dare not run RO in shader 3 or higher because it would run SOO slow (if it doesnt crash).

ubuntu 10.04 i386, ATI radeon 2400 HD, 2GB ram, 2GHz core 2 duo.

P.S. shader model 2 runs REALLY choppy. its not the FPS, its something else.

Yeah..I wish I would have known this before using the scroll. Since I couldn't see the skin tone changing, I had no idea it was...I inadvertently changed the race of my character to one with really, really, REALLY dark skin. logged on with all the graphics pumped up last nite and I was very, very dark

[Quenyan]

I log in, I click ENTER GAME NOW button, the little blue guy pops up and then the game loading window with all the game tips at the bottom of the screen pops up and begins downloading the game. It loads 1/4 to 1/2 of the loading progress bar and then and error message pops up saying: "There was a connection problem. Please reenter the game again.". This just started happening right after April 12th's hotfix. How do I fix it so I can get the game to load properly. No, my internet didn't lose connection, nor did it crash during loading.

[MartinZombicide]

Originally Posted by Quenyan

I log in, I click ENTER GAME NOW button, the little blue guy pops up and then the game loading window with all the game tips at the bottom of the screen pops up and begins downloading the game. It loads 1/4 to 1/2 of the loading progress bar and then and error message pops up saying: "There was a connection problem. Please reenter the game again.". This just started happening right after April 12th's hotfix. How do I fix it so I can get the game to load properly. No, my internet didn't lose connection, nor did it crash during loading.

Same exact problem, any help would be appreciated.

[DragoonEnNoir]

My machine details:

------------------
System Information
------------------
Time of this report: 5/21/2010, 05:29:21
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100218-0019)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGN-N325E
BIOS: Phoenix NoteBIOS 4.0 Release 6.1
Processor: Genuine Intel(R) CPU T2080 @ 1.73GHz (2 CPUs), ~1.7GHz
Memory: 1014MB RAM
Page File: 1692MB used, 598MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11

---------------
Display Devices
---------------
Card name: Mobile Intel(R) 945GM Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 950
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_27A2&SUBSYS_8212104D&REV_03
Display Memory: 224 MB
Dedicated Memory: 0 MB
Shared Memory: 224 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd32.dll
Driver Version: 7.14.0010.1151 (English)

----------------

Almost every time there is an update, I get a 'There was an error patching the game' message and I can't start the game.

-RO is installed in c:games\NGD Studios\Regnum Online
-I've gone through my firewall setup, and tried running the program with firewall off.
-I've run RO as administrator
-it simply begins working again randomly, but this can often take weeks or months (it connected briefly last night for 15 min and began to download the patch, but my computer hung on another program and I had to shut things down)


Is there:
a) a place I can directly download the patch?
b) a way to run the game through a VPN?
c) any other solution you can think of?


Thanks!

[HidraA]

Originally Posted by kelinith

so i downloaded the latest DirectX updates and still nothings happening. ever since i got the new drivers for my graphics card, when i scroll up and down on a web page its always really choppy. this has happened to me before but i can't freaking remember what i did to fix all this.

Resinstall Video card drivers..or install another version..that happens to me many times on NVidia 9500GTX with new drivers.
This on windows XP.
On win 7 if crash win was able to recover video card drivers alone.
On linux worked fine and never crashed.

[impp]

What is wrong with my pc?

I have really poor performance anywhere near a fort war - the fps dips down to 5-6fps even though my server ping is ok at 120ms. All I can do is grind - war is just not possible anymore even in safe mode.

It is something with video card, autodetect does not work... I have the latest drivers but the GUI says nvidia unknown 512mb.

Please help...

------------------
System Information
------------------
Time of this report: 6/11/2010, 18:23:55
Machine name: PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 6920
BIOS: Ver 1.00PARTTBL6
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1206MB used, 6980MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Diag Version: 6.01.7600.16385 64bit Unicode

------------
Diag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9500M GS
Manufacturer: NVIDIA
Chip type: GeForce 9500M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0405&SUBSYS_01461025&REV_A1
Display Memory: 2286 MB
Dedicated Memory: 495 MB
Shared Memory: 1791 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC304C
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0011.9716 (English)
Driver Version: 8.17.11.9716
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/17/2010 01:01:53, 11913832 bytes
WHQL Logo'd: Yes