Repeated Crashes

WhateverUSMC · 11-19-2010, 02:33 AM

Sorry if this isn't the right spot...

Ever since the last hotfix, my character freezes, and I get a message about network connection failed. When I try to log back in, it either freezes on the username/password screen, or the world selection screen.

Sometimes it gets as far as verifying sources, and it says 'server unavailable c012.

I've cleared caches, run CCleaner, added a NIC in place of my onboard, and power cycled my modem and router. Nothing seems to help.

Any suggestions?

Znurre · 11-19-2010, 07:00 AM

Can you run an endless ping meanwhile in cmd?
I don't remember what arguments the ping command accepts on Windows, but there should be one to keep it going until it receives Ctrl+C.
Ping google or similar, and check if you get a timeout when your character freezes in-game.

If you don't, try removing the *.sdb and *.idx files in your Regnum directory to redownload all resources again.
If that also does not work, uninstall Regnum, remove the folder and reinstall again.
Chances are something is corrupted in your installation.

_Enio_ · 11-19-2010, 09:31 AM

Quote:

Originally Posted by Znurre

I don't remember what arguments the ping command accepts on Windows, but there should be one to keep it going until it receives Ctrl+C.

should be ping -t <ip>

WhateverUSMC · 11-19-2010, 06:47 PM

The ping suggestion didn't tell me anything interesting. I've uninstalled, gotten rid of the folder, run CCeaner, restarted, redownloaded the client, and am in the process of reinstalling. I'll let you know how it goes.

Thanks for the input!

Tigerious · 11-19-2010, 06:57 PM

Remove *.idx files and more as needed. I had a similar bug due to corrupted files.

WhateverUSMC · 11-19-2010, 07:05 PM

Game installed now, but not loading files, keeps saying connection to autopatch server failed.

Quote:

Originally Posted by Tigerious

Remove *.idx files and more as needed. I had a similar bug due to corrupted files.

Wouldn't removing the folder take care of this by itself?

Znurre · 11-19-2010, 07:27 PM

Try running this, and post output:

Code:

tracert 91.123.197.134

Ulti19 · 11-19-2010, 08:11 PM

I've had this problem since the last event ended. I kept getting the same error message as you and everything froze after typing in pass or clicking world. I totally rebooted cpu and reinstalled ro, and problem was fixed. Dunno what was wrong but that's how i got rid of the problem.

WhateverUSMC · 11-20-2010, 12:17 PM

The reinstall seems to have helped. Not sure what the problem was, but thanks for everyones help.

11-19-2010, 02:33 AM	#1
WhateverUSMC Initiate Join Date: Dec 2008 Location: Peterborough, Ontario Posts: 189	Repeated Crashes Sorry if this isn't the right spot... Ever since the last hotfix, my character freezes, and I get a message about network connection failed. When I try to log back in, it either freezes on the username/password screen, or the world selection screen. Sometimes it gets as far as verifying sources, and it says 'server unavailable c012. I've cleared caches, run CCleaner, added a NIC in place of my onboard, and power cycled my modem and router. Nothing seems to help. Any suggestions? __________________ o Q o (WM), Martok (WM), Wyatt Earp (53), T'Pol (52), P'Tak (57), Rotarrin (38)

11-19-2010, 07:00 AM	#2
Znurre Marquis Join Date: Jan 2007 Location: RA Posts: 1,897	Can you run an endless ping meanwhile in cmd? I don't remember what arguments the ping command accepts on Windows, but there should be one to keep it going until it receives Ctrl+C. Ping google or similar, and check if you get a timeout when your character freezes in-game. If you don't, try removing the .sdb and .idx files in your Regnum directory to redownload all resources again. If that also does not work, uninstall Regnum, remove the folder and reinstall again. Chances are something is corrupted in your installation. __________________ Winning a fight is not what makes you a good player, it's how you do it. http://home.znur.re/screenshot%20201...2011_39_37.jpg

11-19-2010, 06:47 PM	#4
WhateverUSMC Initiate Join Date: Dec 2008 Location: Peterborough, Ontario Posts: 189	The ping suggestion didn't tell me anything interesting. I've uninstalled, gotten rid of the folder, run CCeaner, restarted, redownloaded the client, and am in the process of reinstalling. I'll let you know how it goes. Thanks for the input! __________________ o Q o (WM), Martok (WM), Wyatt Earp (53), T'Pol (52), P'Tak (57), Rotarrin (38)

11-19-2010, 07:27 PM	#7
Znurre Marquis Join Date: Jan 2007 Location: RA Posts: 1,897	Try running this, and post output: Code: tracert 91.123.197.134 __________________ Winning a fight is not what makes you a good player, it's how you do it. http://home.znur.re/screenshot%20201...2011_39_37.jpg

11-19-2010, 08:11 PM	#8
Ulti19 Master Join Date: Mar 2009 Posts: 450	I've had this problem since the last event ended. I kept getting the same error message as you and everything froze after typing in pass or clicking world. I totally rebooted cpu and reinstalled ro, and problem was fixed. Dunno what was wrong but that's how i got rid of the problem. __________________

11-19-2010, 06:57 PM	#5
Tigerious Banned Join Date: Nov 2008 Location: France Posts: 496	Remove *.idx files and more as needed. I had a similar bug due to corrupted files.

11-20-2010, 12:17 PM	#9
WhateverUSMC Initiate Join Date: Dec 2008 Location: Peterborough, Ontario Posts: 189	The reinstall seems to have helped. Not sure what the problem was, but thanks for everyones help. __________________ o Q o (WM), Martok (WM), Wyatt Earp (53), T'Pol (52), P'Tak (57), Rotarrin (38)