|
|
Technical Support Questions about game technical support to the users of the community |
|
Thread Tools | Display Modes |
09-02-2011, 10:25 PM | #1 |
Pledge
Join Date: Aug 2009
Posts: 23
|
Changing password
Hi Ro pple,
I logged into the website after that I tried to change my password. So i got an e-mail... I opened my e-mail and clicked on the link to change your password... But it doesn't working. I tried it maybe for 100 times... Someone got an idea about the problem? I mailed ngd many times 4 days in a row. Still no respond. NGD support sucks! So if there is a gamemaster who could help me, help me please! It's urgent I want to change my pass so i can buy a lot of premium with the 20% extra. Kind regards, BHD |
09-03-2011, 07:56 AM | #2 | |
Baron
Join Date: Jun 2010
Location: Czech Republic
Posts: 769
|
Quote:
Be sure to login when you click the email link... You shouldn't use the ngd email, but the support page: regnumonlinegame.com/support
__________________
Kharbon
Proud member of CZ/SK WM - WM - WM - 56 - 53 - 50 |
|
09-03-2011, 08:13 AM | #3 |
Master
Join Date: Jul 2008
Location: Paradise
Posts: 306
|
I had a similiar problem when I tried to change it myself.
Try the "Reset Password", NGD will assign you a password. After that I was able to change it myself. |
09-03-2011, 09:11 AM | #4 |
Master
Join Date: Jan 2010
Location: Belgium
Posts: 561
|
I tried to change my password so i sended a request to NGD via the site.
Never got anything back.
__________________
SHAKE IT LIKE A POLAR BEAR NINJA |
09-03-2011, 12:21 PM | #5 |
Master
Join Date: Jul 2008
Location: Paradise
Posts: 306
|
|
09-03-2011, 01:04 PM | #6 |
Pledge
Join Date: Aug 2009
Posts: 23
|
i used evreything via the website, and i tried the link also and i found another e-mail nothing is working. And now i can't log into the website? When i open the link it says [[req_request_expired]]
Whats the fcking problem lol? Thanks for ur answers btw! |
09-04-2011, 05:39 AM | #7 |
Banned
Join Date: Nov 2008
Location: Holland
Posts: 226
|
Give me your password and i will fix it for you... I hope you have good gear and stuff? :P
|
09-04-2011, 12:54 PM | #8 |
Pledge
Join Date: Nov 2008
Posts: 17
|
im having problem with password change too,when i click on the link they had send,i get redirectioned to regnum.com.br,making the link useless,because every Brazillian get redirectioned to regnum.com.br,already sent ticket but ofc it was useless
__________________
Midou Ban Knight 60,Hierophant Conjurer 50,Midou Marksman 60 |
|
|