Can't change my e-mail

[EMIN]

Hello, I have been trying to change my email but I can't. All were normal. I requested an email change and after I logged in to the new e-mail NGD had sent me the e-mail change. Well, after I pressed on the link I went to ro site and logged in but then nothing happened. I looked at my status and I had still had the old email. Does anyone have idea of what's going on?? I expect answers to my problem soon please.
Reble

[contra]

FROSK says:

Originally Posted by Frosk

Lo que tenés que hacer es simple: 1- Te logeás en www.regnumonline.com.ar/soporte con la cuenta del foro. 2- Revisás tu bandeja de entrada EN la página de Soporte. 3- Vas a recibir una respuesta donde te indican que para poder proceder, se necesita verificar que sos el dueño legítimo de la cuenta sobre la cual te estás refiriendo. 4- Una vez que nos envíes los datos necesarios, se procede a responderte de nuevo, preguntándote qué mail querés que se te asigne. 5- Nos enviás en un ticket el mail que deseás tener, todo en la misma línea de conversación. 6- Se procede a hacer el cambio, y se te notifica vía ticket que el cambio ha sido realizado con éxito. Saludos!

I had the same problem, he translates what I you put there
AND SORRY FOR THE BAD ENGLISH :S

[Wyatt]

Hi,

Please submit a ticket on www.regnumonlinegame.com/support in the support section providing as much details as possible of the account like:

Name and last name
Current e-mail on the account
Birthday
E-mail you want on the account
Any other relevant information

NGD will likely ask additional questions to verify that your the owner of the account in question.

Regards,

[EMIN]

ok will do so tyvm

[EMIN]

Originally Posted by Wyatt

Hi,

Please submit a ticket on www.regnumonlinegame.com/support in the support section providing as much details as possible of the account like:

Name and last name
Current e-mail on the account
Birthday
E-mail you want on the account
Any other relevant information

NGD will likely ask additional questions to verify that your the owner of the account in question.

Regards,

where will I get the NGD answer? I mean to my e-mail or what?

[Wyatt]

Good morning,

If you submitted the ticket you will get a reply to it via www.regnumonlinegame.com/support in the ticket you submitted as soon as they get around to it. To view the ticket just click on "View Tickets" and click on the ticket you submitted.

Added to this, you should receive an e-mail informing you that they have replied to you. Just be patient.

Regards,

[EMIN]

Originally Posted by Wyatt

Good morning,

If you submitted the ticket you will get a reply to it via www.regnumonlinegame.com/support in the ticket you submitted as soon as they get around to it. To view the ticket just click on "View Tickets" and click on the ticket you submitted.

Added to this, you should receive an e-mail informing you that they have replied to you. Just be patient.

Regards,

ah ok thanks