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Technical Support Questions about game technical support to the users of the community |
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09-05-2007, 10:04 PM | #1 |
Pledge
Join Date: Sep 2007
Posts: 1
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registration website bug: redirection
Hi all,
I recently fund a very annoying bug on the website registration system: it is not possible for the swiss people to register, because of the redirection rule used! In details: when I try to register (either by clicking "Signup now" or "Create an account") from the main entrance (http://www.regnumonline.com.ar) I am redirected to http://regnum.gamigo.de. I registered on the german website (which was pretty difficult, since I don't speak german), but it seems there is no link between this website and regnumonline. Is it a premeditated feature aiming to eliminate Swiss? |
09-05-2007, 11:36 PM | #2 |
Count
Join Date: Dec 2006
Location: Germany
Posts: 1,655
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yes
there was another thread about it already. And today a random german asked me for assistance to sign up. Why are new german users locked out now??? They can not sign up without using tricks (such as proxy in another country). one trick is to use a site such http://www.hidemyprivacy.com/ and type www.regnumonlinegame.com in the field and press "surf now" |
09-06-2007, 01:15 PM | #3 |
Legend
Join Date: Mar 2006
Posts: 1,636
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Patience,
The German/Swiss/Austrian server is coming soon. And as we said before, this is not a bug, it is the way it should work. And another reminder before you jump into conclusions: even if you register through Gamigo you will be still be able to play on International Servers (for the moment "Ra") or you can choose to play on the German server, that will be up to you. Regards
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niclam |
09-06-2007, 05:26 PM | #4 | |
Count
Join Date: Dec 2006
Location: Germany
Posts: 1,655
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Quote:
but before i jump the gun, i will make a complete new account on gamigo and then i will try to log in to Ra. I gonna report back soon. What do i get when im not able to login with the new accout? |
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09-06-2007, 05:49 PM | #5 | |
Pledge
Join Date: Apr 2007
Posts: 8
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Quote:
:P |
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09-06-2007, 05:56 PM | #6 |
Count
Join Date: Jul 2007
Location: France
Posts: 1,416
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niclam, in Switzerland people speak either German, French or Italian... it's not an exclusively german-speaking country. I'm not sure it's a good idea that the Swiss would be redirected to as of now, because half of them won't understand a single word on the page they are be redirected to (let them choose, or ask their native language before).
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09-06-2007, 06:02 PM | #7 |
Legend
Join Date: Mar 2006
Posts: 1,636
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Hello,
Yes, users registered through Gamigo cannot play still but we are in the process of setting up the new world, so hopefully next week you will be able to. Magnet, you have a valid point, we need to discuss this with our partner and see what we can do. Regards
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niclam |
09-06-2007, 07:20 PM | #8 | |
Count
Join Date: Dec 2006
Location: Germany
Posts: 1,655
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Quote:
you could have spared me the hassle if you admitted it earlier. Its not working, contrary to your earlier statement, or as Chillko wrote on the big news on the frontpage |
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