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Technical Support Questions about game technical support to the users of the community |
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#1 |
Baron
![]() ![]() ![]() ![]() Join Date: Feb 2012
Location: Nowhere
Posts: 765
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Hi,
I tried to play the game today but when I press "Enter game World" all it happens is a black screen. I removed it and re-installed it. Now there is a 1815kb of downloading before of doing anything. that 1815 is keeping repeating itself and I cannot do anything but closing the game. What can I do?? Edit: I'm trying to download the game again...hope that works... Edit2:And it didn't work :/
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
Last edited by Tamui; 04-07-2012 at 06:39 AM. |
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#2 |
Baron
![]() ![]() ![]() ![]() Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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Can you add the log please?
Have you changed anything today or yesterday during or after you logged off? |
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#3 | |
Baron
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Location: Nowhere
Posts: 765
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I don't recall anything about changing something
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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#4 |
Baron
![]() ![]() ![]() ![]() Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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C: -> games -> NGD Studios -> Regum Online -> LiveServer -> Log
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#5 |
Baron
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This is what I found:
[06/04/2012 11:55:06] [RenderizerGL][renderizer_windows.cpp(117)] Primary device: Intel(R) G33/G31 Express Chipset Family [06/04/2012 11:55:06] [RenderizerGL][renderizer_windows.cpp(124)] Running on: Windows 7 [06/04/2012 11:55:06] [RenderizerGL][renderizer_windows.cpp(152)] Resolutions: 800x600x32 1024x768x32 1152x864x32 1280x600x32 1280x720x32 1280x768x32 1280x960x32 1280x1024x32 1600x900x32 [06/04/2012 11:55:06] [RenderizerD3D9][d3d_renderizer__initialize.cpp(347)] - D3D Device Creation Flag: D3DCREATE_DISABLE_DRIVER_MANAGEMENT [06/04/2012 11:55:06] [Direct3D9][d3d_renderizer__initialize.cpp(497)] Hardware Shader Model: 2.0 - DX9 Mode [06/04/2012 11:55:06] [RenderizerD3D9][d3d_renderizer__initialize.cpp(600)] Using Direct3D9Ex [06/04/2012 11:55:06] [RenderizerD3D9][d3d_renderizer__initialize.cpp(628)] Using SW Vertex Processing [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data0.sdb(573.57 MB), fragmentation: 2.05% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data1.sdb(-2036.69 MB), fragmentation: -0.22% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data2.sdb(97.63 MB), fragmentation: 1.89% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data3.sdb(12.73 MB), fragmentation: 0.42% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data4.sdb(69.78 MB), fragmentation: 3.22% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data5.sdb(54.67 MB), fragmentation: 0.04% [06/04/2012 11:55:06] [ResourceManager][resource_manager.cpp(302)] disk retriever is ready [06/04/2012 11:55:06] [ResourceManager][resource_manager.cpp(302)] http retriever is ready [06/04/2012 11:55:06] [ResourceListManager][resource_list_manager.cpp(312)] Got resource list: 23068 resources available [06/04/2012 11:55:07] [SoundManager][sound_manager.cpp(260)] Opening OpenAL device: DirectSound Software [06/04/2012 11:55:07] [TextManager][text_manager.cpp(163)] Text Manager ready [06/04/2012 11:55:08] [Renderizer][d3d_renderizer__initialize.cpp(1162)] Current video mode is 256x128x32 [06/04/2012 11:55:08] [Renderizer][d3d_renderizer__initialize.cpp(1164)] Setting video mode: 1024x768x32 [06/04/2012 11:56:03] [Renderizer][d3d_renderizer__initialize.cpp(1162)] Current video mode is 1024x768x32 [06/04/2012 11:56:03] [Renderizer][d3d_renderizer__initialize.cpp(1164)] Setting video mode: 1024x768x32
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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#6 |
Baron
![]() ![]() ![]() ![]() Join Date: Feb 2012
Location: Nowhere
Posts: 765
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The weirdest thing just happened.
Today, I tried again and it worked perfectly. The 1815kb were downloaded only once, and the resources too. So I guess...it's fixed? ![]()
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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#7 |
Baron
![]() ![]() ![]() ![]() Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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I dont know why you couldn't log onto the game yesterday, everything on your log seems fine
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#8 | |
Baron
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Location: Nowhere
Posts: 765
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![]() Quote:
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__________________
Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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#9 |
Initiate
![]() ![]() Join Date: Feb 2012
Posts: 196
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Hey that's what I used to say... :*(
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#10 |
Baron
![]() ![]() ![]() ![]() Join Date: Feb 2012
Location: Nowhere
Posts: 765
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__________________
Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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