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Technical Support Questions about game technical support to the users of the community

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Old 03-06-2013, 03:01 AM   #1
explodinggrs
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Default 14 days? come on

So I just downloaded this game (AGAIN) this time on steam and I still have to wait fourteen hours for my character to be deleted? Please fix that, it's very annoying or even better put in an option for an instant delete versus an extended deletion.
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Old 03-06-2013, 04:22 AM   #2
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Quote:
Originally Posted by explodinggrs View Post
So I just downloaded this game (AGAIN) this time on steam and I still have to wait fourteen hours for my character to be deleted? Please fix that, it's very annoying or even better put in an option for an instant delete versus an extended deletion.
What?

No, that's okay, this prevents another person delete the pj
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Old 03-06-2013, 04:50 AM   #3
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I think it should be at least shortened to a day or two.

14 days is way too long, I agree
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Old 03-06-2013, 06:19 AM   #4
Shwish
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Characters below level 10 should be instantly deleted. In this way a player can try out all realms before he decides which one to stick with instead of having to make a new account.
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Old 03-06-2013, 06:52 AM   #5
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I would put a PIN code so that one can delete it immediatly.
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Old 03-06-2013, 10:01 AM   #6
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Quote:
Originally Posted by shwish View Post
characters below level 10 should be instantly deleted. In this way a player can try out all realms before he decides which one to stick with instead of having to make a new account.
+1
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Old 03-06-2013, 01:39 PM   #7
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I think this system is made so not only to protect ppl from losing an account (in the past there were lots of complains because a friend or a relative deleted by accident or not characters of an account) but also to make it more difficult to switch to other realms.
In the past some ppl abused the old instant-delete system to create an account for abusive behaviour. They made a character just to harass some ppl of a particular realm or to do some other prohibited actions. Hereafter they quickly deleted that character and that account was ready for the next abusive behaviour. With the 14days waiting time ppl dont do that so fast.

I dont have any problems with this new system, really.
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Old 03-06-2013, 02:57 PM   #8
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Quote:
Originally Posted by Groark View Post
but also to make it more difficult to switch to other realms.
I don't understand. Why would it be an issue if you deleted your existing characters to move to another realm? Its even worse now because you're forced to make a new account if you want to move to another realm leaving with an account in both realms. I don't see the logic in this statement.

Quote:
Originally Posted by Groark View Post
In the past some ppl abused the old instant-delete system to create an account for abusive behaviour. They made a character just to harass some ppl of a particular realm or to do some other prohibited actions. Hereafter they quickly deleted that character and that account was ready for the next abusive behaviour. With the 14days waiting time ppl dont do that so fast.
Again I don't understand. You're allowed to have as much characters waiting for deletion as you want but only 3 active (or 6 with the extension). I might be misunderstanding you but I'm missing the logic here too.
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Old 03-07-2013, 09:43 PM   #9
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Quote:
Originally Posted by Shwish View Post
Characters below level 10 should be instantly deleted. In this way a player can try out all realms before he decides which one to stick with instead of having to make a new account.
Todays hotfix: CLICK

Quote:
Originally Posted by Ponter View Post
  • Modified: Under level 11 Characters no longer require 15 days to be deleted. This allows new players to experience different realms.

Thread can be closed!
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Old 03-07-2013, 10:32 PM   #10
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This issue is solved with today's hotfix.

Closing this thread.
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