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Technical Support Questions about game technical support to the users of the community

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Old 03-12-2013, 09:17 AM   #1
David30k
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Default 14+ hours and still not able to connect!

I know servers have problems, all game's have problems, but it's been over 14 hours now and many people still can't connect to you're sweden server.. I'd like to see more updates on whats going on, instead of just leaving players in limbo.. thx...

OK yay! it's backup! thx guys, needed my regnum fix

Last edited by David30k; 03-12-2013 at 10:37 AM.
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Old 03-12-2013, 09:33 AM   #2
Robtje
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Totally agree. Would love to see an hourly update on how the situation is going, positive or a negative update. Doesn't matter, just so we know how far they are in fixing it.
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Old 03-12-2013, 05:41 PM   #3
Krungle
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Not possible. First, thousands are effected by this and there is no way to keep all those people updated and still spend time working on the problem, second puter problems are taking a series of educated guesses until one finally works. There is no way to know how long it will take to resolve a puter issue, period. It cannot be done.

Meanwhile there is a workaround posted so go use that. Adapt and overcome
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