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Technical Support Questions about game technical support to the users of the community |
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#1 |
Apprentice
![]() Join Date: Mar 2011
Location: USA
Posts: 85
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30% bonus on xim purchase not received after purchase today.
News announcement clearly states that a 30% bonus is active until Wed. There is no date listed to indicate which Wednesday it ends. Since it is Saturday and the 30% advertizement is still up on the front page... then that means that Wed the 1st of July is the Wed when it ends. I don't want to hear some bullcrap story that someone forgot to remove the news item because if so it will be false advertizing and that it something I will hand over to the Better Business Bureau and MMORPG among other sites where information on a company, product or service is reviewed by millions of people. Ticket sent. I have a feeling the reply will be non-sense and full of excuses. That is why I am posting this notice about my issue first. Hope no one else gets taken advantage of IF this turns out to be an issue of denial from NGD. ![]() ![]()
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Aid Epic Conjurer of Alsius (Ra) aka Faith Healer (Horus) 2010 |
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#2 | |
Master
![]() ![]() ![]() Join Date: Nov 2012
Location: Kogoruhn
Posts: 319
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Similar with ingame notifications after loggin in. Some of them are really outdated and still pop up. Misleading, if you ask me. But you shouldn't worry, since it's $ issue, I expect them to be very accomodating. No milkman can afford losing milk cows.
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A better world. |
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#3 |
Apprentice
![]() Join Date: Mar 2011
Location: USA
Posts: 85
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Well put halvdan and thanks for the reply.
I'm hoping that the squeaky wheel here gets the grease. I'll update this post on the response from support.
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Aid Epic Conjurer of Alsius (Ra) aka Faith Healer (Horus) 2010 |
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#4 | ||
Banned
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Posts: 273
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It could be a little clearer in the description.
So instead of this Quote:
Quote:
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#5 | |
Apprentice
![]() Join Date: Mar 2011
Location: USA
Posts: 85
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Believe me I am not an idiot... just someone who is likely forced to deal with idiots.
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Aid Epic Conjurer of Alsius (Ra) aka Faith Healer (Horus) 2010 |
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#6 |
Banned
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Posts: 273
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#7 |
Banned
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Location: Inside a house...
Posts: 280
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lol, this mad my day
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#8 |
Banned
![]() ![]() Join Date: Aug 2011
Posts: 4,089
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Hey there,
This kind of topics do not belong here. These issues must be dealt with at our Support System, in the Billing section. Best of luck with it! |
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