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Technical Support Questions about game technical support to the users of the community |
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09-08-2018, 12:19 PM | #1 |
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Join Date: Sep 2018
Posts: 3
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Ximerin not showing up ingame
I bought some xim yesterday, and they are still not showing up ingame, or on my Account. I always received them after ~30seconds, any idea what to do? Already submitted a Ticket yesterday, but got no reply
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09-08-2018, 01:21 PM | #2 |
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Join Date: Mar 2018
Posts: 5
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Yes, I have the self problem
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09-08-2018, 05:29 PM | #3 |
Count
Join Date: May 2014
Posts: 1,040
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Hi there
We are working to fix an "issue" with a payment method. As soon as it is fixed the ximerin will be granted! |
09-08-2018, 06:47 PM | #4 |
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Join Date: Sep 2018
Posts: 3
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Thanks for the Info. Do the other Payment options (not Paypal) work? Would it be possible to cancel the paypal transactions?
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09-09-2018, 09:09 AM | #5 |
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Join Date: Feb 2010
Location: France
Posts: 17
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arf i didn't saw this thread and i paid for xim this morning and nothing happend.
I submited a ticket for that. |
11-24-2018, 07:51 PM | #6 |
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Join Date: Aug 2018
Posts: 2
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I purchased ximerin on 14.11.2018 and I still don't see it on my account.
The support ticket from the same day has not been answered as of yet. Makes me avoid the game. |
11-24-2018, 11:24 PM | #7 |
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Join Date: May 2014
Posts: 3
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bought xim today and it worked for me , couldn't buy xim for a gift though
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