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Technical Support Questions about game technical support to the users of the community

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Old 02-15-2008, 02:46 PM   #1
hornjak
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Default Can't play from 12pm to 12am :(

Hello.
I am from Serbia.
I play for 3 days now and I can only play during night and up to 12am.
I can't "Enter the World" and even if i enter, game lags and I get disconnected from the server.
Is there any way to avoid this? Btw, i have adsl 512/64kbps.
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Old 02-15-2008, 10:21 PM   #2
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e desi brate:P
this happend to me some months ago...but it was only in morning hours and it was fixed....
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Old 02-15-2008, 11:17 PM   #3
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koji provajder? na eunetu sve lepo sljaka, ako je sezam, ja mislim da je do njih.uradi ping i trace, pa vidi da li se gube paketi i da li ima problema na putu od tebe ka regnumu
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Old 02-16-2008, 04:58 PM   #4
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Hey, thanx for your replies bro's...
I'm on Neobee.net and thinking to move to t-com.

My PC:
winXP sp2
Athlon xp 2800+
GF 7300
1gb RAM
adsl 512/64 kbps

Ping and tracrt results. I hope I have the right IP...

Code:
ping 212.214.41.165

Pinging 212.214.41.165 with 32 bytes of data:

Reply from 212.214.41.165: bytes=32 time=126ms TTL=43
Reply from 212.214.41.165: bytes=32 time=109ms TTL=43
Reply from 212.214.41.165: bytes=32 time=113ms TTL=43
Reply from 212.214.41.165: bytes=32 time=112ms TTL=43

Ping statistics for 212.214.41.165:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 109ms, Maximum = 126ms, Average = 115ms

Code:
tracert 212.214.41.165

Tracing route to 212.214.41.165 over a maximum of 30 hops

  1    49 ms    44 ms    48 ms  ADSL-LNS-CLU.neobee.net [80.74.164.249]
  2    44 ms    48 ms    49 ms  passat-LNS.neobee.net [80.74.160.113]
  3    47 ms    49 ms    51 ms  santaslittlehelper.neobee.net [80.74.160.20]
  4    44 ms    45 ms    55 ms  212.200.231.237
  5    54 ms    55 ms    56 ms  212.200.232.137
  6    58 ms    54 ms    53 ms  212.200.232.41
  7    51 ms    49 ms    54 ms  212.200.227.226
  8    61 ms    63 ms    54 ms  bpt-b2-link.telia.net [213.248.96.157]
  9    54 ms    56 ms    59 ms  bpt-b1-link.telia.net [213.248.96.97]
 10    77 ms    82 ms    76 ms  ffm-bb2-link.telia.net [80.91.251.186]
 11    77 ms    73 ms    81 ms  ffm-b1-link.telia.net [80.91.254.101]
 12   135 ms    80 ms    80 ms  tdc-114354-ffm-b1.telia.net [213.248.77.54]
 13    82 ms    87 ms    76 ms  pos6-0.2488M.ffm2nxg2.ip.tele.dk [83.88.26.157]

 14   111 ms   118 ms   110 ms  pos0-1-0-0.2488M.albnqh2.ip.tele.dk [83.88.26.15
4]
 15   118 ms   111 ms   110 ms  te0-2-0-0.10G.albnqh1.ip.tele.dk [83.88.20.25]
 16   117 ms   115 ms   118 ms  te1-4.bgt-p2.mmx.se.sn.net [83.88.12.142]
 17   108 ms   117 ms   115 ms  tge2-1.krs2-p2.mmx.se.sn.net [88.131.143.17]
 18   122 ms   120 ms   112 ms  88.131.143.135
 19   122 ms   115 ms   119 ms  tge1-3.cty-pe3.kid.se.sn.net [88.131.143.172]
 20   113 ms   112 ms   113 ms  tge1-3.cty-pe2.kmn.se.sn.net [88.131.143.168]
 21   110 ms   108 ms   116 ms  tge1-3.cty-pe3.kmn.se.sn.net [88.131.143.164]
 22   109 ms   111 ms   111 ms  tge1-3.cty-pe1.rby.se.sn.net [88.131.143.160]
 23   119 ms   111 ms   119 ms  tge1-3.cty-pe2.rby.se.sn.net [88.131.143.156]
 24   114 ms   111 ms   106 ms  tge1-3.gba-pe2.klk.se.sn.net [88.131.143.152]
 25     *        *        *     Request timed out.
 26   122 ms   112 ms   119 ms  212.214.41.165

Trace complete.
I use no special game settings. Just left default. The thing is that the game works great early in the morning (1am - 11am)...
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Old 02-17-2008, 10:13 AM   #5
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As I can remember reading elitesecurity forum in days when i was looking for adsl providers, there were a lot of them who posted about bad ping of neobee. because they offer net for "cheap" prices, get tons of users with small capacity of lines and then all got stuck. ping was sometimes in specifical part of day abnormal. i ll try to find those topics. for t-com, they are croatian or t mobile opened in serbia net too? i guess they will give better net service than neobee. from these tracks it all looks ok. For ping, i got same results. I think its your provider, but not sure really. try speedtest of net at http://www.speedtest.net/ , pick server from sweden for testing, and match with my results. And try in different time of day, when u have lag and when u dont have (in Regnum)
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Old 02-17-2008, 01:34 PM   #6
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t-com = telecom
But yes, it's the name used in Croatia, my bad...

Then i guess i'll move to eunet if you say it's ok with this game...
You got better results on speedtest that i did...

I'l send you a PM...
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Old 02-18-2008, 09:58 PM   #7
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Their server is a tad slow .
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