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Technical Support Questions about game technical support to the users of the community |
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#1 |
Pledge
Join Date: Mar 2008
Posts: 6
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im having major issues with the game i get to the load screen after i select my character then it doesnt load it shuts the gaem down completely so errrm any advice?
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#2 |
Master
![]() ![]() ![]() Join Date: Apr 2007
Location: France
Posts: 375
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what is your hardware and operating system ?
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#3 |
Pledge
Join Date: Mar 2008
Posts: 6
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i have a custom built computer ( sli motherboard) ( dual bfg6600 gt graph cards) fx 57 processor and windows xp home
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#4 |
Master
![]() ![]() ![]() Join Date: Apr 2007
Location: France
Posts: 375
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all i can tell you is that the poblem is not the 6600 GT, i used to play the game with this card. other than a driver problem, i really don't know.
i wonder if the sli has something to do with the crash, in fact i don't know anything about it. does it have to be supported by the game ? |
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#5 |
Pledge
Join Date: Mar 2008
Posts: 6
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i tried with the sali enabled and the sli disabled it isnt the graphs its a loading error after i select my char it jsut starts to load then it crashes the game somehow
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#6 |
Pledge
Join Date: Mar 2008
Posts: 6
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oh well i was hoping to get on here n kick some ass off people but oh well ima go back to archlord im bored of grinding at lv 61
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#7 |
Master
![]() ![]() ![]() Join Date: Apr 2007
Location: France
Posts: 375
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there goes another potential player...
i'm no technical support but you might try: - downloading all ressources at once (in launcher options) if your game crashes when loading ressources it might help. - safe mode (in launcher options). if it works than your problem is probably related to some advanced graphic settings. Last edited by Reuhman; 03-22-2008 at 11:35 AM. |
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