Missing item after last update.

jeka · 07-16-2008, 07:40 AM

After last update hat with int bonus disappeared from my conjurer char.
I don't have it anymore in my inventory, so i want to ask why is that?

btw lag is even worse now

and it kills gameplay
I usually used to play without too much lag at my morning time (9:30am GMT+2) but after this update its almost impossible ... and there are only ~250 users online

Hellman2 · 07-16-2008, 07:49 AM

The lag maybe somehow normal at the moment.
Everyone is downloading all resources and it seems that the resources are transfered from the same server.
This happens after each update. Just wait a few days. It may get better then (hopefully).
With your hat... dont know. have to check my hats

tyrotyro · 07-16-2008, 03:04 PM

Yea i lost a ton of items..... THATS NOT FAir
cuz it was from my bank char too!

Nikor · 07-16-2008, 03:55 PM

Happened to me as well, I had a lvl 48 (I think) hat with +5 int on my warlock, and now it is gone. I still have my +5 int hat on my conju, though.

Adrian · 07-16-2008, 04:56 PM

Hi Community,

Please send an e-mail to customer@ngdstudios.com.ar with a brief description of your problem and the lost item information.

We are working to solve the problem, please accept our apologies for the inconvenience.

Regards,

Adrian · 07-16-2008, 05:17 PM

Hi again,

This issue has already been solved. Please log-in again to recover the items lost because of this problem.

Regards.

07-16-2008, 07:40 AM	#1
jeka Pledge Join Date: Oct 2007 Posts: 2	Missing item after last update. After last update hat with int bonus disappeared from my conjurer char. I don't have it anymore in my inventory, so i want to ask why is that? btw lag is even worse now and it kills gameplay I usually used to play without too much lag at my morning time (9:30am GMT+2) but after this update its almost impossible ... and there are only ~250 users online

07-16-2008, 07:49 AM	#2
Hellman2 Pledge Join Date: Mar 2008 Location: Germany Posts: 38	The lag maybe somehow normal at the moment. Everyone is downloading all resources and it seems that the resources are transfered from the same server. This happens after each update. Just wait a few days. It may get better then (hopefully). With your hat... dont know. have to check my hats __________________ Hellman Two - Conjuror/Supporter (RA - Lvl 47 forever?!?) ~~~ VALHALLA ~~~ Fear my buffs

07-16-2008, 03:04 PM	#3
tyrotyro Initiate Join Date: Jan 2008 Location: United States of America Posts: 118	Yea i lost a ton of items..... THATS NOT FAir cuz it was from my bank char too! __________________ Zik Tyro (Conj) 50 -- Zik Tyro (Conj) 50 -- Lone Star (Warju) 50 -- Mulana (Warlock) 50 Zikna (Knight) 30 -- Raiegh (Barb) 50 -- Robin Hood (Marks) 30

07-16-2008, 03:55 PM	#4
Nikor Initiate Join Date: Jun 2007 Posts: 159	Happened to me as well, I had a lvl 48 (I think) hat with +5 int on my warlock, and now it is gone. I still have my +5 int hat on my conju, though. __________________ Ra: Lucinda {Silverbow,Wintersun,Ironfist} Horus: Laleja - Conjurer (42) Retired: Laleja / Faer / Nalys Silverbow / Tain / Vorr

07-16-2008, 04:56 PM	#5
Adrian NGD·Studios Join Date: May 2007 Location: Wien, Österreich Posts: 2,859	Hi Community, Please send an e-mail to customer@ngdstudios.com.ar with a brief description of your problem and the lost item information. We are working to solve the problem, please accept our apologies for the inconvenience. Regards, __________________

07-16-2008, 05:17 PM	#6
Adrian NGD·Studios Join Date: May 2007 Location: Wien, Österreich Posts: 2,859	Hi again, This issue has already been solved. Please log-in again to recover the items lost because of this problem. Regards. __________________