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Technical Support Questions about game technical support to the users of the community |
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#1 |
Pledge
Join Date: Jul 2008
Posts: 1
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![]() ![]() ![]() Last edited by galoganath; 08-01-2008 at 02:00 AM. |
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#2 |
Banned
![]() ![]() Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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Uhmm have you lowered the settings? Pressed escape to the movies? Are you dial up? Do you have previous problems with ur net?
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#3 |
NGD·Studios
![]() Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi galoganath,
Have you tried checking this guide? There could be a program blocking internet access to Regnum Online's launcher. Also, in your next post please specify your O.S. and if it's Vista or XP SP3, please tell us if you have Parental Control activated. Regards,
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#4 |
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Join Date: Aug 2008
Location: USA
Posts: 13
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I'm having the same problem. When I start, it says Loaded resource 3 of 3 and never does anything further. I have yet to actually play the game. I have dealt with the firewall as per the post. I'm running on Vista. Can anyone tell me what to do next.
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#5 |
NGD·Studios
![]() Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi kitaria,
In Windows Vista, do you have Regnum installed outside system folders as Program Files or Documents and Settings? Regards,
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#6 |
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Join Date: Aug 2008
Location: USA
Posts: 13
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I have it installed under the games directory. Also I have cable internet access with a speed of 54Mbps. Any idea of what is wrong?
Thanks There is another post going concerning this problem. Please, someone help. I have tried everything I can think of. Last edited by Adrian; 08-06-2008 at 04:22 PM. Reason: Double post |
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#7 |
NGD·Studios
![]() Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi kitaria,
Could you attach to your next post the information that you can gather with the D ![]() You can get a file by following this steps: - Start > Run > "dxdiag" - "Save All Information" Remember that maybe you have to compress the file. Regards,
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#8 |
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Join Date: Jul 2007
Posts: 4
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yea, i seem to have the same problem. It is pissing me off...>.< X.x
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#9 |
Pledge
Join Date: Aug 2008
Location: USA
Posts: 13
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How do you compress files?
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#10 |
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Join Date: Aug 2008
Posts: 10
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I'm having the same problem.
I'm running Windows Vista (no Parental Controls as I'm the only one on it) and unfortunately I have Dial-Up though i've never had any problem getting any updates or patches. I've attached the D ![]() I also see nothing but Grey squares when i get to the flags screen, and if I hadn't decided to randomly click, in order tp make a character, i wouldn't have known about this other problem. I've tried changing setting and everything, not even Force Safe Mode works. I've also attached a screen cap of this. Also Regnum has no problems with my firewall, It's all ready an exemption. Last edited by AmayaRen; 08-20-2008 at 03:20 PM. |
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