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Technical Support Questions about game technical support to the users of the community |
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09-11-2008, 05:05 AM | #1 |
Initiate
Join Date: Apr 2008
Location: Delaware USA
Posts: 211
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There is something wrong with my account
NGD there is something wrong with my account i deletid my 3 chars but it wont go to the 3 realm that u can pick and its not showing up please fix the problem
thank you |
09-11-2008, 01:29 PM | #2 |
Apprentice
Join Date: Oct 2007
Location: Slovakia
Posts: 53
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Cool down man..Could you just like...wait more than 6 minutes? If youre a paid customer dont write on forum but directly to the tech support mail...my opinion
-------------------------------------------------------------------------- The Dark Crusaders shall lead the war to the Lake of the Ancients as the burning Eferias will light our way http://www.darckrusaders.szm.sk |
09-11-2008, 01:59 PM | #3 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi darkrairuler,
We are checking this issue, thank your for your report. We made some small changes in character creation (not functional but system related). Anyways, I must point out that we have office hours (9 AM to 6 PM GMT-3) and some days we are full of tasks and that's why we delay in our answers, that's why we are always grateful with those users that help when we can't. When we have a proper answer about the issue, we'll post it here. Regards,
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09-11-2008, 02:37 PM | #4 |
Banned
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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I deleted my message. Sorry Kailer I was a little frustrated.
Dark try getting a new account, it should work then. If your old one still doesn't work, theres something wrong with it. |
09-11-2008, 03:25 PM | #5 |
Initiate
Join Date: Apr 2008
Location: Delaware USA
Posts: 211
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guys i had to wait a very long time for it to down load and its takeing like 1 hour to do it
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09-11-2008, 10:47 PM | #6 |
Banned
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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Yeah thats been happening alot. Idk why. NGD never answers my posts so we'll probly never know until someone like Demon Monger asks.
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09-12-2008, 08:47 PM | #7 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi darkrairuler,
I recommend you to download our latest installer which contains the latest resources, including the Character selection screen ones. Regards,
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