Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 06-04-2007, 10:37 PM   #1
krushkarkas
Initiate
 
Join Date: Jan 2007
Posts: 106
krushkarkas is an unknown quantity at this point
Default after updates log on stops

after an update i try to log on and get a message from my firewall
asking to allow access. i do and it all works.
last time the same happened but log on stopped at
retrieveing new disc.
i had to load experimental server and my firewall asked for access to that.
i agreed and everything worked.
this time no matter what i do, log on stops.
dont know if this is because servers are down. but it doesnt seem like it.
any suggestions?
i tried deleteing serverfiles and relogging in
doesnt help. login stops at
[18:11] http retriever is ready
i have to shut pc off by the button. dont know how to start up as a window any help will be appreciated thx R.R.

Last edited by krushkarkas; 06-04-2007 at 11:31 PM.
krushkarkas no ha iniciado sesión   Reply With Quote
Old 06-05-2007, 10:03 AM   #2
Wyatt
Count
 
Join Date: Dec 2006
Posts: 1,544
Wyatt will become famous soon enoughWyatt will become famous soon enough
Default

hi,

by any chance are you trying to run the game on the experimental server? if thats the case that server is only used for testing etc and that server is offline. you should be playing on the server official which is where everyone plays.

Regards.
Wyatt no ha iniciado sesión   Reply With Quote
Old 06-05-2007, 12:03 PM   #3
krushkarkas
Initiate
 
Join Date: Jan 2007
Posts: 106
krushkarkas is an unknown quantity at this point
Default reply

yes i try on offical
had to go to experimental once and login to get everthing working and let firewall allow.
this time i uninstalled the game now.
downloaded again and now i have a new problem.
one of the autopatches runs up to 2145 of 2156 kb
then it stops. disapears. and comes back at the begginging of the patch and runs to 2145 again.
it repeats this over and over till it loads up and stops.
i pressed cntrl alt delete and found i had about 15 programs not responding and it took about 45 minutes to clear them.
then when i tried restarting the puter i kept getting a program not responding. and had to shut off by the button im at a loss at what to do now.
i need some real tech support for this one because im not puter savey
krushkarkas no ha iniciado sesión   Reply With Quote
Old 06-05-2007, 12:05 PM   #4
surak
Legend
 
surak's Avatar
 
Join Date: Mar 2006
Location: Oslo
Posts: 2,176
surak has a spectacular aura aboutsurak has a spectacular aura about
Default

Check this thread. At the end is a link to the solution. (The installer on the page has a bug in the launcher, we are about to upload a fixed version)

http://www.regnumonline.com.ar/forum...ead.php?t=7525
__________________
Surak Remember... this is just a game! - Xephandor existe y Miriya es su profeta!
surak no ha iniciado sesión   Reply With Quote
Old 06-05-2007, 12:17 PM   #5
Znurre
Marquis
 
Join Date: Jan 2007
Location: RA
Posts: 1,897
Znurre will become famous soon enoughZnurre will become famous soon enough
Default

Quote:
Originally Posted by krushkarkas
[18:11] http retriever is ready
I had that problem.
The game just hang up on that line.

Solution: I deleted all files in my Live folder and re-downloaded everything.
Since then everything have worked fine.
__________________
Winning a fight is not what makes you a good player, it's how you do it.
http://home.znur.re/screenshot%20201...2011_39_37.jpg
Znurre no ha iniciado sesión   Reply With Quote
Old 06-05-2007, 03:42 PM   #6
Wyatt
Count
 
Join Date: Dec 2006
Posts: 1,544
Wyatt will become famous soon enoughWyatt will become famous soon enough
Default

This file try downloading it, and decompressing it in the main folder of Regnum Online.
go to that page to find the solution.
http://212.214.41.26/forum/showthread.php?t=7608

Regards.
Wyatt no ha iniciado sesión   Reply With Quote
Old 06-05-2007, 10:08 PM   #7
krushkarkas
Initiate
 
Join Date: Jan 2007
Posts: 106
krushkarkas is an unknown quantity at this point
Default i did

i did that last time i reinstalled the game.
i just reinstalled again and still have the same problem.
i will try again though i have no other options
krushkarkas no ha iniciado sesión   Reply With Quote
Old 06-06-2007, 02:10 AM   #8
krushkarkas
Initiate
 
Join Date: Jan 2007
Posts: 106
krushkarkas is an unknown quantity at this point
Default tried everything

i have tried everything suggested.
nothing helps.
i didnt try one thing "delete eveything in live server"
i dont know where to download its contense from.
i uninstalled again and still not working so i guess they didnt get the fix uploaded yet.
hope they post when its done everyone is lvling past me while i stare
at the forum
krushkarkas no ha iniciado sesión   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:37 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved