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Technical Support Questions about game technical support to the users of the community

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Old 09-02-2013, 06:53 PM   #1
LeonidasL
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Default New support system

Hello i have really funny problem. Im not getting e-mails likeassword change, e-mail change so i decided to use support. But you need to get email with password. So it's a bit bad situation for me. Any good ideas ?
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Old 09-02-2013, 07:11 PM   #2
Cuchulainn
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I got the same problem.

It is possible to send ticket without logging in. I did this one or two month ago, but I didn't receive any E-Mail so far. So far it looks like sending tickets is a waste of time; at least if you are not logged in
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Old 09-02-2013, 09:23 PM   #3
Frosk
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Quote:
Originally Posted by LeonidasL View Post
Hello i have really funny problem. Im not getting e-mails likeassword change, e-mail change so i decided to use support. But you need to get email with password. So it's a bit bad situation for me. Any good ideas ?
You can always send a ticket at the General department by not being logged-in.

The system will ask you for a name and an e-mail address. An e-mail for every Support reply will be sent to the e-mail address you provide.

Best,
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