Can't play, its say Loading but...

Delta_x_6 · 06-06-2008, 12:31 PM

I can't play, its say Loading but its doing nothing...
Does its uptade? or its a bug?...

( its the screen when you open the game its say Laoding and at bottom you can see accept (cant click on accept) or cancel )

Please, tell me why its doing that =S

gamemod · 06-06-2008, 02:34 PM

Hi Delta_x_6,

Do you have any active Antivirus, Firewall or AntiSpyware software? If this is correct, please specify them and I'll help you configure them.

Regards.

Delta_x_6 · 06-06-2008, 02:36 PM

I dont have any antivirus or spyware , and I shut my firewall off... =s

gamemod · 06-06-2008, 03:12 PM

Could you give me a list of your processes?

You can do it using Process Explorer:

http://download.sysinternals.com/Fil...ssExplorer.zip

Inside that application, go to "Save as..." and send me the text file you obtain.

Regards.

Delta_x_6 · 06-06-2008, 03:34 PM

it is safe to send that here? and it is the text ( Procexp.txt )?

gamemod · 06-06-2008, 03:50 PM

Quote:

Originally Posted by Delta_x_6

it is safe to send that here? and it is the text ( Procexp.txt )?

Yes, it's safe as there isn't any kind of private information there (only running processes).

You can attach it to a post here by "Managing Attachments", below the message editor.

Regards.

gamemod · 06-06-2008, 03:57 PM

You have Windows Family Safety Client active, maybe that is blocking you internet access to Regnum Online. Please check that and tell me what you find out.

Regards.

Delta_x_6 · 06-06-2008, 03:59 PM

Where i can go check that =s?

gamemod · 06-06-2008, 04:01 PM

In the Control Panel go to User Accounts and Family Safety

Delta_x_6 · 06-06-2008, 04:10 PM

Mine isnt the same...
Can't sand it...too big i guess =/
( mine in french ...dunno if that help )

06-06-2008, 12:31 PM	#1
Delta_x_6 Pledge Join Date: Jun 2008 Location: Quebec Posts: 6	Can't play, its say Loading but... I can't play, its say Loading but its doing nothing... Does its uptade? or its a bug?... ( its the screen when you open the game its say Laoding and at bottom you can see accept (cant click on accept) or cancel ) Please, tell me why its doing that =S

06-06-2008, 02:34 PM	#2
gamemod NGD·Studios Join Date: May 2008 Location: NGD Studios Posts: 508	Hi Delta_x_6, Do you have any active Antivirus, Firewall or AntiSpyware software? If this is correct, please specify them and I'll help you configure them. Regards. __________________ gamemod - ngd Studios

06-06-2008, 03:12 PM	#4
gamemod NGD·Studios Join Date: May 2008 Location: NGD Studios Posts: 508	Could you give me a list of your processes? You can do it using Process Explorer: http://download.sysinternals.com/Fil...ssExplorer.zip Inside that application, go to "Save as..." and send me the text file you obtain. Regards. __________________ gamemod - ngd Studios

06-06-2008, 03:57 PM	#7
gamemod NGD·Studios Join Date: May 2008 Location: NGD Studios Posts: 508	You have Windows Family Safety Client active, maybe that is blocking you internet access to Regnum Online. Please check that and tell me what you find out. Regards. __________________ gamemod - ngd Studios

06-06-2008, 04:01 PM	#9
gamemod NGD·Studios Join Date: May 2008 Location: NGD Studios Posts: 508	In the Control Panel go to User Accounts and Family Safety __________________ gamemod - ngd Studios

06-06-2008, 02:36 PM	#3
Delta_x_6 Pledge Join Date: Jun 2008 Location: Quebec Posts: 6	I dont have any antivirus or spyware , and I shut my firewall off... =s

06-06-2008, 03:34 PM	#5
Delta_x_6 Pledge Join Date: Jun 2008 Location: Quebec Posts: 6	it is safe to send that here? and it is the text ( Procexp.txt )?

06-06-2008, 03:59 PM	#8
Delta_x_6 Pledge Join Date: Jun 2008 Location: Quebec Posts: 6	Where i can go check that =s?

06-06-2008, 04:10 PM	#10
Delta_x_6 Pledge Join Date: Jun 2008 Location: Quebec Posts: 6	Mine isnt the same... Can't sand it...too big i guess =/ ( mine in french ...dunno if that help ) Last edited by Delta_x_6; 06-06-2008 at 04:37 PM.