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Technical Support Questions about game technical support to the users of the community |
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08-14-2008, 04:14 AM | #1 |
Banned
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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Consistant problem
Most of the time that I try to login it says "Connection to autopatch server failed" Can someone please help me with this problem, NGD? I have to take out my router and my modem every time this happens, but this is the FIFTH time I've done this and its not usually like this. Please help me NGD.
Thanks. |
08-14-2008, 07:15 PM | #2 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi Hydroxidee,
Sadly we can't do anything about it. It's surely a problem of your router, as some of them may have a dynamic firewall, hang-up or just have performance lowdowns which can cause this issues. Regards,
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08-14-2008, 07:26 PM | #3 |
Banned
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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Oh ok thank you for your response. Any way you can help me with this issue?
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08-15-2008, 03:39 PM | #4 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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You can try a constant ping to your router while playing.
Code:
ping <router ip> -t Regards,
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08-28-2008, 05:07 AM | #5 |
Banned
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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How can I apply this constant ping? I realize this is not what your meant to answer and I appreciate you helping me good sir.
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08-29-2008, 12:02 AM | #6 | |
Pledge
Join Date: Jul 2007
Location: Wisconsin, USA
Posts: 14
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Quote:
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Now remember, I do my best work when I'm being worshiped as a god. You! Off my planet! I like cats, too. Let's exchange recipes. Chaos, panic, & disorder - my work here is done. |
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08-29-2008, 01:05 AM | #7 |
Banned
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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Thanks. Is that exactly what i write in the command prompt?
ping <router ip> -t ?? |
08-29-2008, 01:13 AM | #8 | |
Pledge
Join Date: Jul 2007
Location: Wisconsin, USA
Posts: 14
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Quote:
__________________
Now remember, I do my best work when I'm being worshiped as a god. You! Off my planet! I like cats, too. Let's exchange recipes. Chaos, panic, & disorder - my work here is done. |
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08-29-2008, 01:18 AM | #9 |
Banned
Join Date: Apr 2008
Location: Modesto, California
Posts: 161
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Ahh its working. It keeps repeating this though in the command should I close it?:
Reply from 192.168.2.1 = bytes=32 time= 9(this keeps changing) TTL=64 Should I close this window?? |
08-29-2008, 10:02 AM | #10 | |
Master
Join Date: Aug 2007
Location: Germany, NRW
Posts: 270
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This is why you do that all:
Quote:
__________________
Running Gag,Amenotil F., Gundar F., Jaspis U., Lance Lost, Tinman of Oz. (H,C,W,M,B,K)
Internally processed, nutritioally-drained biological output happens - it's called update |
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