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Technical Support Questions about game technical support to the users of the community |
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#1 |
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Join Date: Dec 2008
Posts: 6
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when i try to start the game, i get past the little alien guy, and the movie, but when it trys to load up in the top right its got a blue bar and says download 99%. the it crashes and an error message comes up. any way to fix this? or should i give up on this.
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#2 |
Count
![]() ![]() ![]() ![]() ![]() Join Date: Dec 2006
Posts: 1,544
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Hello highscore1991,
Are you using Direct3D or Opengl? Regards. |
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#3 |
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Join Date: Dec 2008
Posts: 6
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opengl i think. does it matter? ill try changing it anf trying again
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#4 |
Count
![]() ![]() ![]() ![]() ![]() Join Date: Dec 2006
Posts: 1,544
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Yeah, try that and see if it helps.
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#5 |
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Join Date: Dec 2008
Posts: 6
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when i run it with direct3D, it loads but it spazzes out and it shows what looks like a bunch of corrupted code. with all the color spazzing , im afraid of it frying my brand new monitor.
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#6 |
Count
![]() ![]() ![]() ![]() ![]() Join Date: Dec 2006
Posts: 1,544
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What your graphic card? are your drivers up to date?
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#7 |
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Join Date: Dec 2008
Posts: 6
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uhm im not sure. my dad usually does all the upkeep on the computer.
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#8 |
Count
![]() ![]() ![]() ![]() ![]() Join Date: Dec 2006
Posts: 1,544
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You can find that information on the game launcher when you go into options before selecting a world.
Or you can go to Start -> Run and input Dxdiag and you should see information about your system. Regards. |
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#9 |
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Join Date: Dec 2008
Posts: 6
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medion GeForce4 MX440. idk about the drivers. everything that can be auto updated is, if that helps
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#10 |
Count
![]() ![]() ![]() ![]() ![]() Join Date: Dec 2006
Posts: 1,544
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Hello,
Sorry for the delay in responding, as I was searching for your drivers. You can automatically find your drivers by using option 2 in the following link I will provide, hopefully you find the lastest driver for your graphic card product. http://www.nvidia.com/Download/index.aspx?lang=en-us Regards. |
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