Crashing

Jqwerty · 07-04-2007, 07:02 AM

I have looked around on the technical forums already for possible ways to fix this, but it seems no one has had my situation.

I had no problem creating my character and logging on. Everything works smoothly for me there. The problems start happening when I press the dreaded "Play" button.

I see the loading "Regnum Online" screen and it loads various things on the bottom for about ten or seconds. Then it does one of a few different things.
~Then my computer restarts. (still seeing the loading Regnum page)
~My game crashes with the Error message saying my program crashed
~I see the game interface for a few seconds & my PC restarts

Then I try to log on again and it says I'm already logged in.
(I can re-log in about five minutes though)

I've tried to install the DirectX Runtimes for June 2007.
I've tested it on OpenGL & Direct3D with different screen size resolutions.

My system's diagnostics look something like this.

OS: Windows XP Home Edition
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel Celeron CPU 2.80Ghz
Video Card: Nvidia GeForce FX 5200
Memory: 512MB RAM
Direct X Version: 9.0c
Sound Card: Realtek AC97 Audio

If you have any suggestions please feel free to post them. I was looking forward to seeing if this game was any fun, but I can't even get into the game.

~Josh

Froste · 07-04-2007, 12:00 PM

Well, if it resets your computer, something sounds horribly wrong. Maybe a hardware error?

arlick · 07-04-2007, 12:05 PM

i think like froste. are u sure that your pc arent to hot when it restart? meaby is that.

Jqwerty · 07-04-2007, 09:03 PM

No it isn't a hardware error. Last night I got it working for about an hour, then I shut it off and went to bed. I tried to get it working again, and I have the same problem. My computer restarts.

The one time I got it working I was using these settings:

Full Screen [x]
Update all new resources sources at once [ ]
Enable sound [x]
Enable music [x]
Force Safe Mode [x]
1024x768x32 Resolution
Direct 3D Renderer

And everything all the way up in the "Advanced Options"

I think I'm going to try it again with Safe Mode on. I'm starting to think that is the key factor whether or not it works. When I tried it today before reviewing what I did last night; safe mode was off.

~Still, I don't think I should NEED safe mode; should I?

NightTwix · 07-04-2007, 11:07 PM

that sounds very much like a hardware issue.
either heat (cpu/gpu) or bad RAM.

and no, you dont need safe mode.
you could also try if windowed mode works better. but i doubt it.

Jqwerty · 07-05-2007, 01:32 AM

Well, I was messing around with it and I got it working again. It looks like I have to have Safe Mode on. Oh well, at least it is working now. Hopefully it won't fail on me again.

ArcticWolf · 07-05-2007, 02:01 AM

Try getting a new driver version for your graphics adapter.

Jqwerty · 07-05-2007, 04:36 AM

My driver version is up-to-date. Still I can't get the game working without safe-mode on.

ArcticWolf · 07-05-2007, 04:41 AM

Quote:

Originally Posted by Jqwerty

My driver version is up-to-date. Still I can't get the game working without safe-mode on.

Try disabling one graphic option at a time so you could detect what's the problem. Try first disabling particles and post processing... Maybe there's a conflict with some cryptic-code part of the driver.

Also, post every crash bactrace and error that you can find on the c:\program files\ngd studios\regnumonline\liveserver folder

Jqwerty · 07-05-2007, 04:43 AM

Alright, I'll try that then. What is this about posting the errors?

07-04-2007, 07:02 AM	#1
Jqwerty Pledge Join Date: Jul 2007 Posts: 5	Crashing I have looked around on the technical forums already for possible ways to fix this, but it seems no one has had my situation. I had no problem creating my character and logging on. Everything works smoothly for me there. The problems start happening when I press the dreaded "Play" button. I see the loading "Regnum Online" screen and it loads various things on the bottom for about ten or seconds. Then it does one of a few different things. ~Then my computer restarts. (still seeing the loading Regnum page) ~My game crashes with the Error message saying my program crashed ~I see the game interface for a few seconds & my PC restarts Then I try to log on again and it says I'm already logged in. (I can re-log in about five minutes though) I've tried to install the DirectX Runtimes for June 2007. I've tested it on OpenGL & Direct3D with different screen size resolutions. My system's diagnostics look something like this. OS: Windows XP Home Edition BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel Celeron CPU 2.80Ghz Video Card: Nvidia GeForce FX 5200 Memory: 512MB RAM Direct X Version: 9.0c Sound Card: Realtek AC97 Audio If you have any suggestions please feel free to post them. I was looking forward to seeing if this game was any fun, but I can't even get into the game. ~Josh

07-04-2007, 12:00 PM	#2
Froste Baron Join Date: Apr 2007 Location: Svea Rike Posts: 814	Well, if it resets your computer, something sounds horribly wrong. Maybe a hardware error? __________________ *Eagles may soar, but weasels don't get sucked into jet engines...*

07-04-2007, 12:05 PM	#3
arlick Duke Join Date: Jan 2007 Posts: 3,939	i think like froste. are u sure that your pc arent to hot when it restart? meaby is that. __________________ "Nunca un científico ha quemado a un religioso por afirmar a Dios sin pruebas". Manuel Toharia "uno empieza a darse cuenta que eso de no hacer ejercicio, comer y beber como si fuese la ultima cena y mantener la figura ya no existe...". Maryan

07-05-2007, 02:01 AM	#7
ArcticWolf Duke Join Date: Nov 2006 Location: 0x00CAFE Posts: 3,366	Try getting a new driver version for your graphics adapter. __________________ I don't have a solution, but I admire the problem.

07-04-2007, 09:03 PM	#4
Jqwerty Pledge Join Date: Jul 2007 Posts: 5	No it isn't a hardware error. Last night I got it working for about an hour, then I shut it off and went to bed. I tried to get it working again, and I have the same problem. My computer restarts. The one time I got it working I was using these settings: Full Screen [x] Update all new resources sources at once [ ] Enable sound [x] Enable music [x] Force Safe Mode [x] 1024x768x32 Resolution Direct 3D Renderer And everything all the way up in the "Advanced Options" I think I'm going to try it again with Safe Mode on. I'm starting to think that is the key factor whether or not it works. When I tried it today before reviewing what I did last night; safe mode was off. ~Still, I don't think I should NEED safe mode; should I?

07-04-2007, 11:07 PM	#5
NightTwix Count Join Date: Dec 2006 Location: Germany Posts: 1,655	that sounds very much like a hardware issue. either heat (cpu/gpu) or bad RAM. and no, you dont need safe mode. you could also try if windowed mode works better. but i doubt it.

07-05-2007, 01:32 AM	#6
Jqwerty Pledge Join Date: Jul 2007 Posts: 5	Well, I was messing around with it and I got it working again. It looks like I have to have Safe Mode on. Oh well, at least it is working now. Hopefully it won't fail on me again.

07-05-2007, 04:36 AM	#8
Jqwerty Pledge Join Date: Jul 2007 Posts: 5	My driver version is up-to-date. Still I can't get the game working without safe-mode on.

07-05-2007, 04:43 AM	#10
Jqwerty Pledge Join Date: Jul 2007 Posts: 5	Alright, I'll try that then. What is this about posting the errors?