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Technical Support Questions about game technical support to the users of the community |
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05-23-2012, 11:57 PM | #1 |
Initiate
Join Date: May 2010
Location: Europe, Germany
Posts: 128
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StackHash_09ea DEP crash
Regnum crashes on my PC with Win7 Prof. x64 mostly every time when closing Regnum.
The crash log shows: "Problem signature: Problem Event Name: BEX Application Name: ROClientGame.exe Application Version: 1.7.6.32644 Application Timestamp: 4fb51c75 Fault Module Name: StackHash_4a95 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4fb51c75 Exception Code: c0000005 Exception Offset: 00000008 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1031 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789" I've found a statement about StackHash crashes at http://answers.microsoft.com/en-us/w...6-90818086d964 It's a DEP (Data Execution Prevention) exception. My processor supports DEP and it is enabled for all programs. DEP is a very good security feature and should NOT disabled for some applications. Does Regnum create some "wild pointers" on closing or does the compiler (which is used for compiling Regnum from source code) creates bad code - which results in a DEP exception? I hope you fix that problem soon.
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One Ring to rule ... Regnum!
Last edited by Ashnurazg; 05-24-2012 at 09:35 PM. Reason: added more crash informations |
05-24-2012, 10:04 AM | #2 |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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Think this should belong in Technical Support
As far as i know this is the problem with power management. Try this stresstest overnight, or when you are off for a longer period. Please place the results here. It's possible that you have to buy a new PSU(Power Supply Unit), giving your pc more power. |
05-24-2012, 10:00 PM | #3 | ||
Initiate
Join Date: May 2010
Location: Europe, Germany
Posts: 128
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A moderator/volunteer can move this thread to Technical Support - if necessary.
Quote:
It's not when playing (can play 4-5 hours or more without a crash), it's only when I close Regnum. Quote:
This must be a bug which happens only at Windows 7, I have no crash at closing on Ubuntu Linux 12.04 LTS x64.
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One Ring to rule ... Regnum!
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05-25-2012, 10:25 AM | #4 | |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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Quote:
Does your RO only crash when closing RO?, no other programs? Maybe someone else has an idea?? Edit: Tried Malware or registry fixes? |
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05-25-2012, 04:08 PM | #5 |
Initiate
Join Date: May 2010
Location: Europe, Germany
Posts: 128
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Jep, only Regnum, only at closing, no other program.
No. I'm not sure why I should try Malware or registry fixes? I scanned my system with OTL (a HijackThis like tool), nothing suspicious in the log files.
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One Ring to rule ... Regnum!
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05-25-2012, 04:14 PM | #6 |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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I know StackHash_4a95 also occurs on IE on W7,because i had the same problem some time ago, but i have no clue how it works with RO.
A possible fix for IE is to fix registers and deleted all malware Have you tried it on safe mode?? |
05-27-2012, 07:14 PM | #7 |
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Join Date: May 2010
Location: Europe, Germany
Posts: 128
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I have this problem on my laptop (CPU: AMD Athlon II X2 P340) and my Desktop (CPU: AMD Phenom II X4 955BE@3,6Ghz). It's complete different hardware, but the same error.
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One Ring to rule ... Regnum!
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05-29-2012, 09:40 AM | #8 |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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Too bad Surak was watching this topic, and someone moved this topic, but didn't reply at all.
I think you gonna have to deal with it |
05-30-2012, 01:18 AM | #9 |
Initiate
Join Date: May 2010
Location: Europe, Germany
Posts: 128
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Looks like the last client update fixed my problem with crashes at closing.
Doesn't it?
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One Ring to rule ... Regnum!
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05-30-2012, 09:44 AM | #10 |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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Oh thats good news
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