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Technical Support Questions about game technical support to the users of the community |
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07-12-2012, 10:38 AM | #1 |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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ROLauncher Error
Heya,
I've encountered this problem today. At first I re-installed the game, and I solved the problem. Now it appears again, and I can't everytime I wanna play, I have to re-install. I troubleshoot it. it gives me this error "Can not enumerate files in directory '.\LogFiles\WMI\RtBackup' (error 5: access is denied.)" I can start up, enter my pass and when I select enter game world, the launcher seems to freeze at "Connecting... Checking Firewall" EDIT: Well I tried re-installing the game as before...now the same happens stuck at "Connecting...Check Firewall..."
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
Last edited by Tamui; 07-12-2012 at 11:07 AM. |
07-12-2012, 12:00 PM | #2 |
Apprentice
Join Date: Aug 2008
Location: UK
Posts: 93
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Just a wild stab in the dark, but can you try giving the group everyone full access to that directory? I don't have Windows, so from memory I think it'll be something like right-click, properties, security, add, group everybody, then tick read/write/modify/change.
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Zodar - The Evil Bald Fu^wPerson... |
07-12-2012, 12:09 PM | #3 |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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Doesn't launching as administrator does the same?
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07-12-2012, 12:26 PM | #4 | |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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Quote:
Launching as an admin gives the same results. I'm just gonna try re-download the game, normally that solves everything
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
Last edited by Tamui; 07-12-2012 at 03:04 PM. |
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07-12-2012, 05:16 PM | #5 |
Apprentice
Join Date: Aug 2008
Location: UK
Posts: 93
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You'd think, yeah, but not necessarily. At work, I've seen some applications, even when installed as administrator, create a temp install folder in C:\, then fail with an access denied. The only work-around I could find was to wait until the folder was created, then add extra access rights to it. This is one of the reasons I don't use Windows at home any more; it's too glitchy.
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Zodar - The Evil Bald Fu^wPerson... |
07-12-2012, 05:41 PM | #6 |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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Well believe it or not I re-downloaded the game and so far it works, hopefully it will remain working.
__________________
Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
|
07-13-2012, 09:38 AM | #7 |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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Great
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07-13-2012, 06:31 PM | #8 |
Apprentice
Join Date: Aug 2008
Location: UK
Posts: 93
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Nice one.
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Zodar - The Evil Bald Fu^wPerson... |
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