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Technical Support Questions about game technical support to the users of the community |
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06-06-2013, 09:50 PM | #1 |
Banned
Join Date: Mar 2013
Posts: 83
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No Authorization Code
So, after playing fine on my computer since these Authorization Code update, I take a nap for two hours, then try to log back in, and it tells me I need to authorize my computer (implying I haven't been playing on this computer for 2 weeks, or however long, with no problem). So, I logged into the email and had 7 codes (lul), and tried the most recent, but that didn't work, so I requested a new one, but it never came. So I did it like 20 times and closed the launcher+reopened it, but still didnt get a new code. Then I changed my email, and tried to log in, still no code. Requested a new one and still haven't received one. Wut do?
Tl;dr - can't get authorization code |
06-07-2013, 04:21 PM | #2 |
Baron
Join Date: Jan 2011
Location: Arborea
Posts: 649
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I'm waiting for the code to arrive too......
Yesterday I logged in, authorized the PC (second time the same one). Today I tried to log in on the SAME PC again and I have to authorize it AGAIN... Just saying that the launcher downloaded again a small shit before it occurred, can you NGD CHECK THIS BS at last, because it's getting fucking annoying to re-do the same procedure on the same PC over and over again!! /me is fucking angry, so pardon me^^ I didn't get any code so far ^ |
06-07-2013, 06:16 PM | #3 |
Initiate
Join Date: Dec 2008
Location: Land of the free, home of the slave
Posts: 109
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I've been having problems logging in with authorization codes as well, although I've still been able to get in game; I've asked a few friends in game and they've been having the same problem too.
I try to log in on the same computer I've always used and it asks for the code, I check my email, type in the code, and it doesn't work. I keep doing it 10+ times before it finally let's me in game, then log in later and have to repeat the same process. I have to keep requesting new codes each time I log in and most of the time they don't work... |
06-07-2013, 10:26 PM | #4 |
Banned
Join Date: Apr 2008
Location: Brasil
Posts: 536
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i make request for new email 3000 times, and all the 3000 times it says every new codee they send is invalid
wtf is the reason of implementing such an idiot burocracy? |
06-08-2013, 05:54 AM | #5 |
Baron
Join Date: Jan 2011
Location: Arborea
Posts: 649
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The email(s) with the code(s) didn't show up in my Thunderbird for a weird reason yesterday, when I opened it today I got 7 messages, so I tried the last code but it didn't work of course...
I requested a new code now, tho I don't know why, even if I get it later I'd bet it will be just as useless as the ones I got earlier . NGD, will you solve this issue?? Are you aware of that some players cannot log in during the whole weekend to play because of this? Do you think that if they really won't be able to log in during the the whole weekend they will try next week at all? Do you think they won't play another game instead of this if this goes on and on? Sooner or later you will not have any players who is willing to / can log into your bugged game!! Wake up FFS!! Solve this shit at last, or at least say that you ARE working on it!! |
06-08-2013, 10:37 AM | #6 |
Count
Join Date: Jun 2007
Location: England
Posts: 1,300
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If you have more than one RO account, ensure that you are checking the correct e-mail address for the authorization code.
When you request a new authorisation code, it will be sent to the e-mail ad linked to that RO account. |
06-08-2013, 12:19 PM | #7 | |
Baron
Join Date: Jan 2011
Location: Arborea
Posts: 649
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Quote:
By the way, I got two more codes, both of them is invalid. |
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06-08-2013, 08:36 PM | #8 |
Baron
Join Date: Jan 2011
Location: Arborea
Posts: 649
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Just for the record, hours later I got the mail for the requested e-mail change and I could change it, after this I was able to authenticate my PC and could log in...
I hope I won't have to do this again. |
06-08-2013, 09:07 PM | #9 | |
Banned
Join Date: Mar 2013
Posts: 83
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Quote:
I've changed me email twice and still no code |
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