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saramon
02-22-2012, 10:00 PM
i use to play regnum quite a while ago and i recently downloaded it but my old character is gone it took me a while to get to the level and i was wondering why its gone any help ??? ps i didnt delete it

Lekarz
02-22-2012, 11:01 PM
You log to right server?

JainFarstrider
02-23-2012, 01:43 PM
have you given your account info to anyone? Did you log onto the right server?

saramon
02-23-2012, 02:05 PM
ive always played on he 0ne server and never gave me details out

roonwick
02-23-2012, 03:07 PM
Have you tried logging on to amun?

characters from different servers are available there, I think.

EMIN
02-24-2012, 08:49 AM
1st: you may have logged to the wrong server so try to log in to amun to check all your characters
2nd: you may have logged to the wrong account xD
3rd: if someone else knew your pass, he may have deleted your character

Check all these and if you still face problems send a ticket to NGD

P.S: A friend of mine faced the same problem but I dont know how he solved it. His name is gisli from alsius, you can ask him if you want

Cuchulainn
02-24-2012, 09:04 AM
The server you played on, is probably the RA named server. If you cannot find your characters on RA, you could send NGD a ticket via the support system here (http://www.regnumonlinegame.com/support/). Probably it will take several days until you get a response then.

EMIN
02-24-2012, 09:05 AM
put importance level to high and they will respond within 2-4 days. They did it to me